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Bike Barn New Lynn

  1. Auckland
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Reviews, get directions and contact details for Bike Barn New Lynn

Bike Barn New Lynn
Address: 3119 Great North Rd, New Lynn, Auckland 0600, New Zealand
Phone: 09-827 6951
State: Auckland
City: Auckland
Zip Code: 0600


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews
I have experienced the worst customer service at New Lynn Bike Bran . I have ordered my little boys birthday gift from them and it mend to be assembled for pick up yesterday. Before i visit the store I've given a phone call just to make sure it's been built for pick up.They have confirmed it will be ready by 10.15 am. So I've arrived the store at about 12.00pm . My little boy was so excited to pick up his new bike . When we talk to the person in the counter (He Said he is the Manager) he was angrily said it wasn't ready for pick up. Then I asked why no one informed me when i phoned you this morning. He was really rude. The way he raced his voice made my Lillie boy scared too.No apology or anything. Just been bloody rude...And then I asked for a refund . He said it will take 4 days to get a refund. I was shocked. But I haven't had any choice ask him to process the refund in 4 days as I really didn't want to get after sale service from a such a bad place. They ruined my son's birthday gift. I wanted to make a complaint and I asked his name. He didn't give his name at all. Shouted back to us and walked away from the counter.Worst experienced. I would rather buy a bike from Warehouse NEVER EVER GO TO BIKE BARN NEWLYNN. IF the Manger act like that.... Well we don't need to talk about the co workers.Hate it.
7 years ago (03-04-2018)
Not impressed. Bought a bike - rear spokes bent a week after. When I came to store - the clerk took the bike and gave me 5 working days to pick it up. Then first they couldn't find the bike! Then they made me ($30.00+) pay for it as they claimed the bike went over a pot-hole and got bent, hence not over warranty (It's a kids bike and there are no potholes here!). The rear wheel tyre does not match the front. 3 things wrong...not to mention the bad service! Photos attached! Shoddy workmanship! Young lady who used it is barely seven years, how can someone who is less than 17kg break the rear tyre rim. She lives well out of town, so a weekend casual trip to New Lynn to get her bike fixed is impossible. Please for once do something that will earn you six stars and gain a customer for life, not what we have experience!
7 years ago (20-01-2018)
Many thanks to the team at New Lynn Bike Barn for doing an excellent job of repairing my electric cycle. Running really well now. Cheers
7 years ago (10-01-2018)
Not good, had a full service done on my bike expecting them to deal to the fact both front and back breaks sounded like fog horns. Get bike returned to me telling me the breaks are fine. Was wondering out of the shops extremely confused testing my fog horn breaks when an employee who didn't realise I had just had a service done told me I need new break pads!! I declined as I didn't want to give these guys any more $$! I'm assuming they didn't even test my breaks during the check, there's no way they would have returned my bike in the state I gave it to them in had they checked them properly. On the positive side they are friendly chaps.
7 years ago (13-01-2018)
Good selection just not what I wanted
7 years ago (29-10-2017)
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