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Big W

  1. Epping
  2. Bundoora Department Store
  3. Lalor Department Store

Reviews, get directions and contact details for Big W

Big W
Address: 571- 583 High St, Epping VIC 3076, Australia
Phone: (03) 8432 5250
State: Victoria
City: Epping
Zip Code: 3076


Opening Hours

Monday: 8:30 AM – 7:00 PM
Tuesday: 8:30 AM – 7:00 PM
Wednesday: 8:30 AM – 7:00 PM
Thursday: 8:30 AM – 9:00 PM
Friday: 8:30 AM – 9:00 PM
Saturday: 8:30 AM – 6:00 PM
Sunday: 9:00 AM – 6:00 PM

Update Info

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Reviews
Really disappointed with Big W. Took advantage of the Black Friday sales and ordered a PlayStation 5 for my nephew. Gave myself a pat on the back for finding a bargain only to receive an email an hour after ordering that they couldn’t fulfill my order. That’s not what annoyed me. What’s irritating is they were very quick to take money from my account but now have to wait up to 4 days for a refund? I’m fortunate that I’m not reliant on that money but what if I was a single parent that had promised their kid a ps5 for Xmas and now had to wait for that money to reappear in my account? $629 is a lot of money.nBe better Big W
The party counter at Big W is a winner!!! Balloons are half the price of major competitors and I don't know what magical helium they are using but our balloons are 11 days old today and still floating right up at the ceiling! Best $35 we've spent for kids balloons so far. Highly recommend.
I was blown away by the checkout lady called Jo and her manager, they both went above and beyond to assist me. Customer service like this just doesn’t exist anymore. Thank you for making my day and Xmas a happier experience.
It is very big as most of the other Big W super stores. They had a small dress stall right outside the shop around April 2023, which felt a bit different from usual. They have huge collection of dresses and toys. I am not sure whether they have a service to assemble bikes if we purchase them there, as it was not very clearly mentioned there. They have wide variety of bike cycle gears for big kids and grown ups, but very less collection of bikes for those age group.
Very friendly staff. I have had a few tough questions that would have upset someone, but the staff was really wonderful and tolerant. It is always a pleasure when someone caring is actually working is cusyomer. Are team.
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