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BIG W Hervey Bay

  1. Pialba
  2. Hervey Bay Department Store
  3. Hervey Bay Store

Reviews, get directions and contact details for BIG W Hervey Bay

BIG W Hervey Bay
Address: 42 Main St, Pialba QLD 4655, Australia
Phone: (07) 4183 9020
State: Queensland
City: Pialba
Zip Code: 4655


Opening Hours

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 8:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 8:30 AM – 5:00 PM
Sunday: 9:00 AM – 5:00 PM

Update Info

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Reviews
Absolutely appalling customer service! No courtesy or regard for the disabled or elderly! Went there today with an elderly client who might I add is in her 90s and struggles to walk long distances. All she wanted was a set of scales. I had sat my client on the chairs outside of big W still in the complex and well in view so I could go find a set of scales for her. I then proceeded to ask the greeting young girl if I could just go show my client quickly and explained the situation. She proceeded to ask her supervisor, who in turn denied the request. They couldn't even escort or take it out themselves which would have been no longer then 5 minutes. To say I am angry would be an understatement and I'll be sure to be getting their names next time I am in. So much for customer service!
Easy enough place to get around, got some bargains.nnGreat assistance given by entrance welcome lady, thanks for the advice re quote.
Big W are a joke. Nothing to do with staff- this is a product complaint. Cat litter clumping clay used to be $20. Then it jumped to $22, then $25 and now they have the ordasity to now charge $29!!! With a hilarious 'LOW PRICE' sticker label. What the actual F?? How can gorging the consumer an extra $9 be a low price. Original was $20. Nothing but Greed. Will not be buying it what a pathetic joke.
Big W is a variety store. Lovely staff.
Went in to purchase some items. Couldn't find them . Went and asked the young girl at the counter who was very helpful. I said that I was going back to where I thought the item should be. A lady in a costume came around and pointed at the product and said HERE.. very rude no customer skills
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