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BIG W Beenleigh

  1. Beenleigh
  2. Beenleigh Department Store
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Reviews, get directions and contact details for BIG W Beenleigh

BIG W Beenleigh
Address: Beenleigh Marketplace, 114-118 George St, Beenleigh QLD 4207, Australia
Phone: (07) 3826 2500
State: Queensland
City: Beenleigh
Zip Code: 4207


Opening Hours

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 9:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 8:30 AM – 6:00 PM
Sunday: 9:00 AM – 5:00 PM

Update Info

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Reviews
Always a pleasure to shop here. Great selection of products at a decent price. As a woolworths paid rewards member my 10% every month makes it even better.
Would have given them no stars at all but there was no other option. I went to try on some jeans. The disabled change room is now a storage area. I was told I could take them home to try on and bring them back if they don’t fit, but who is going to pay for my time and petrol? Had to do my best with a normal change room. It was disgustingly filthy and had what appeared to be bloodstains on the curtain. There was a sanitary sticker from some swimwear stuck to the wall and the floor was gritty and covered in dust to the point where I had to brush my feet off before putting my slides back on. I’ve included only a few pics but I have lots more. Definitely to be avoided.
I organised a gender reveal balloon for my best friend’s special day today. I specified over 3 times that it had to be blue for a boy. They ensured it was all correct. They went to pop the balloon and it was pink. It ruined their special day. I had to notify them it was incorrect and she was in tears because they both wanted a girl. This is their first child as well and they will never get that special moment back. I have never been so disappointed and ashamed of a business before now.
Price discrepancy today with an item scanning for more than advertised. Unfortunately we came across an older woman on duty today that the younger staff member was talking to on mic for direction, she wore glasses, I’m assuming the manager. She has absolutely no people skills, we were asked to walk down to show her where the item was located, no acknowledgement, just gave us a dirty look, not personable and didn’t want to do her job apparently. My teenage daughter pointed out the ticket with the price that was less than the item scanned for, which we were asked to do and she was passive aggressive, used the mic to talk to the junior staff member and still no actual words spoken to us as the paying customer. Junior staff member was much more personable and friendly. Whoever the old lady was, she was rude and shouldn’t work in customer service.
They are pushing the cashless self serve agenda hard. When questioned on why the wasn't a single register open for normal service by a human the rude lady in charge had the hide to blow up. Another big chain going down the drain.
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