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Berkowitz Furniture

  1. Springvale
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Reviews, get directions and contact details for Berkowitz Furniture

Berkowitz Furniture
"Looking for quality local made furniture? Look no further than Berkowitz Furniture in Springvale, Victoria. With a wide range of local designers, you're sure to find the perfect piece for your home. From lounge suites to dining tables, bedroom furniture to outdoor settings, we have it all. Come and visit us today!"
Address: 917 Princes Hwy, Springvale VIC 3127, Australia
Phone: (03) 9543 2250
State: Victoria
City: Springvale
Zip Code: 3127


Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 10:00 AM – 6:00 PM

Update Info

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Reviews
My couch was delivered today and is so perfect in every way. Size, shape, colour, fabric and of course the Berkowitz quality. I purchased from the Springvale store where I was looked after by Nana. She is awesome, knowledgeable and very helpful. Alex was fantastic too. I highly recommend purchasing furniture from this store.
Thanks to Nana for fabulous customer service. We love our dining table, chairs and lounge suite. Everything was easy from ordering to delivery. We are very happy with the staff and products from Berkowitz Furniture Springvale!
This furniture store in Springvale is one of the best in Australia, especially Yianna who was the biggest help with finding the perfect furniture for my home. She gave us a very warm welcome and best service as well as provided us with the best deals! This shop is amazing and has a wide range of furniture for all tastes, highly recommend. IMAD ALBANNA
Excellent service - Nana was extremely helpful in selecting and customising lounge suite. Was a very good deal, and it all looks great. Would definitely recommend.
The most amazing customer service from cecilia! I hope that’s how you spell her name. She was extremely helpful and the most informative. If your going to buy anything from the store ask for her help! You won’t be disappointed!! She is the sweetest and kindest sales person I have ever come across! Thank you cecilia
My husband and I set out to find a new lounge suit today 21st June. We went to the springvale homemaker centre. The first store we noticed was Berkowitz. I didn't really know what to expect as I had not really heard of them before. We were greeted by Joe who helped us. He was so knowledgeable and obviously knew what he was selling. We looked around but nothing else compared or suited us in the other stores. In the end we ordered a lounge suit through Joe. Super helpful with ordering, choosing colours etc. Not pushy at all. Highly recommend visiting and ordering through Joe.
Springvale's Customer Service: After ordering a custom made lounge suite i followed up after the expected time frame had passed to see how things were progressing. Our sales rep from Springvale store [who is also mentioned in other reviews here] could not find our order on their system. I then had to email a copy of the tax invoice she wrote out in order for her to find us on their system [not a good start] Then was told you'll get a call next week to arrange delivery. A week passes and no calls. I have to keep following up. Then she eventually leaves a voice message saying delivery is booked for Monday and expect a call the Friday prior to confirm times. Once again no call so i follow up with head office and no record of our delivery ever being scheduled. Head office then helped to arrange delivery for us on another day. The service from the Springvale store leaves little to be desired, and based on this and a slightly pushy sales attitude i would not go back to this store. Even during these follow up calls she was very pushy and lacks understanding. You feel like you are being lied to and brushed off. Build Quality: As for the build quality of the Berkowitz lounge, it is ok. Not really happy with how the fabric is aligned on the cushions which makes it appear cheap. Attention to detail in finishing appears to be lacking. Compared to Plush Furniture [a lounge we had for over 10 years and one i'm already missing] i feel this Berkowitz lounge will not last anywhere near as long and also do not think it is up to the same standard. The main reason we choose Berkowitz was that we could fully customise the size and if there was ever a next time [which i doubt], we'd go to another store location.
Good products, Ok service but Don't bother if you want your couch this year. 14 - 16 weeks wait on a couch set with another 5 weeks delay at the end. Little comunication once I paid the deposit and only a vauge promise and weak apologies in terms of a delivery time frame. Will I get my couches? Probaly. When? NFI!
I bought my corner lounge at Berkowitz in Moorabbin as I’d read so many bad reviews about other near by stores. The staff were amazing and so patient and helpful. My couch has since arrived and I absolutely LOVE it. The material is so beautiful and it is so well made. A very very happy customer. Even the delivery guys were so kind and helpful! Very happy. Thankyou
I have visited the Springvale store looking for a new custom made lounge suite. I was very impressed by the service I recieved from the staff member Yianna Polis. She spent a lot of time with us going through the process of sale amd how it is going to be ordered because I had an idea what I wanted. After we ordered the suite, it is custom made for us, we received it on time and it looks amazing, exactly what I had in mind, same colour, perfectly made, high quality and custom made for us. I would highly recommend buying from Berkowitz Springvale and speak to Yianna and you wont be disappointed, she is very professional and knows everything.
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