Baby On The Move - Lower Hutt

Reviews, get directions and contact details for Baby On The Move - Lower Hutt

About

Specialists in the rental and sales of baby product.

Story

We believe in providing you with the best possible knowledge, product and service so you buy right the first time for you and your baby!

We have an in-depth knowledge of all the products we hire or sell new. We are able to help you make informed decisions about your buggy, car seat or your cot. We also are able to show you what to look for, what the features are of various makes, models and benefits to suit your personal lifestyle that may enhance your day to day time with your baby or toddler.

Our extensive range of rental baby equipment includes infant capsules with bases, toddler seats, buggies, bassinets, cots, exersaucers, monitors, safety gates for doorways and so much more. We use well known brands of equipment such as Out'n'About, Graco and Evenflo ensuring each and every item is well maintained. All rental baby equipment is cleaned to the highest standard and if needed, can be delivered to the airports, brought to the hospital if your baby has arrived early or delivered to your accommodation to be ready for your check in.

All baby equipment or other equipment used as rentals or for sale meets the New Zealand and Australian Safety Standard and a wide range of items also meet the European Safety Standard (EC44).

"Baby On The Move is 100% New Zealand owned and operated, specialising in the rental and sales of baby products and child car seat safety.Baby On The Move Lower Hutt staff have NZTA Child Restraint Technician accreditation which allows them to lawfully install a child seat to comply with New Zealand law and safety guidelines. We also conduct inspections to check whether your existing child restraints are safe or not for use and if your car seat has expired we have a recycling service available.We also have a fabulous selection of buggies, nursery furniture, sleeping and feeding products to help with everyone stage of your babies growth. Come and see us in store, we would love to help."

Address: 48 Richmond St, Petone, Lower Hutt 5012, New Zealand

Phone: 04-260 1020

Website

zn.oc.evomehtnoybab@ttuhrewol

State: Wellington

Zip Code: 5012

Opening Hours

Monday: 9:30 AM – 4:00 PM
Tuesday: 9:30 AM – 4:00 PM
Wednesday: 9:30 AM – 4:00 PM
Thursday: 9:30 AM – 4:00 PM
Friday: 9:30 AM – 4:00 PM
Saturday: 9:30 AM – 4:00 PM
Sunday: Closed

Update Info

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Reviews

Had seats we previously purchased at Baby on the Move installed into a new car, was a bit complicated as we also had to get a new anchor point put in they referred us to Belt Up close by, then had issues with getting the child seat to sit properly in the car. The team was absolutely fantastic, very kind and patient, and tried all the tricks until they got a safe fit for our daughter's seat, despite it taking quite a while they persisted in getting it right. Really appreciate it, thanks so much!

Great service, communication, product knowledge and pricing  Being a new parent can be overwhelming - One part of it is getting the right car seat and Baby On The Move we’re able to help us sort this.  Amy and Hannah guided us through the rental, purchase, fitting options for this, even considering future car seat options and pram compatibility.  Thanks so much team

Amazing service!! They fitted my newborn insert into my stroller as I couldn’t figure it out! I didn’t even buy it from their store : very quick service, I bought some stuff online and was able to pick it up 2mins later. They also had a change mat for me to change baby on when he pooed everywhere! And one of the ladies is a midwife and gave me advice on what to do when baby had gunky eye. AMAZING STAFF!  Thanks you :

Bought a nuna car seat from them. Brilliant service from Amy, she helped us installing into the car . Very knowledgeable about their product with great passion .  We feel very lucky buying the car seat from them, not online.

Very highly recommended! They’ve got a great selection and absolutely fantastic customer service. Also great for car seats and installation.

This is a great branch of Baby on the Move. Rented car seat and had it fitted here. Really efficient and great advice given. Purchased a Boba wrap which they showed me how to wear in store with their dummy doll.  Always really friendly and helpful and the staff seem to all be experienced mothers...which helps. Thank god for Baby on the move. Baby stuff is so expensive and they rent out so much of the important stuff for a reasonable price. Cheers guys

I am so thankful I bought my car seat from here!  The staff are absolutely amazing and I’ve always had incredibly friendly, wonderful service. They even helped jigsaw 2 car seats into a rental vehicle for me!  It’s great to know I can always get a professional to make sure my son’s seat is fitted correctly as he grows.

I'm not normally one to post reviews but I had such a great experience with this store that I wanted to acknowledge it : Everyone was really friendly and knowledgeable, especially when it came to car seats which is why I went there. They also installed the car seat for me which was amazing and gave helpful tips on what I needed to look for safety wise. Would definitely recommend!!

These guys are amazing! Always so helpful and give lots of time and have lots of patience! for assisting with ongoing car seat checks etc whenever I come in! I always know the kids are safe and sound. They’re all so knowledgeable and always happy to help.  Also have a wonderful range of products - highly recommend : the only baby shop I go to!

I have had a couple of visits to baby in the move after hearing about their reputation but I must say I have been disappointed both times. Our first experience was buying a baby carrier. Although the staff member was helpful the store manager was rude when we asked if we got a discount on the Gemini carriers for being a parent centre member. My next trip was much worse. It was a very hot sunny day and I wanted a sun cover for my pram stroller. I had checked online and saw that baby on the move have universal sun covers so made the trip. On arrival I asked if they have any universal sun covers and the answer was no. I had to prompt them to offer to try a different brand on my pram to see if it fits. In the end I ordered and paid for the universal sun cover hoping it would be ready for our trip in 4 weeks time. 3-4 weeks passed and I had still heard nothing so I rang the store and was advised there was some confusion about my order. I asked “did you not think to ring me and check ?” They did not have the cover I ordered but had another generic one and I was advised the only difference is the price. I asked them to put one aside for me. I returned to the store the following day and asked the look at the cover. The assistant brought out a sun cover that was perfect. I was ready to take it home but was then told by another staff member that it was the one I ordered but it was not for me, it was for another customer. She brought out the new genetic covers and it barely covered the pram. They told me they will have the one I ordered by the end of the week. As we were going away the following day I asked if they could ring the other customer and ask if they would be happy to wait until the end of the week as they may not need the cover ASAP. They did and I got the product I had originally ordered 3 to 4 weeks ago but no apology. I find the knowledge among staff is not evenly  distributed and they are in need of some staff training. I do not like leaving bad reviews but I have been disappointed with their service . Being a new mum can be scary at times and it is good to feel supported when shopping for your baby. Farmers department on the other hand have been amazing and can it be faulted.

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