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Reviews, get directions and contact details for Avis

Avis
Address: Airport Entrance Launceston Airport, Western Junction TAS 7212, Australia
Phone: (03) 6391 0522
State: Tasmania
City: Western Junction
Zip Code: 7212


Opening Hours

Monday: 7:30 AM – 9:30 PM
Tuesday: 7:30 AM – 9:30 PM
Wednesday: 7:30 AM – 9:30 PM
Thursday: 7:30 AM – 9:30 PM
Friday: 7:30 AM – 9:30 PM
Saturday: 7:30 AM – 9:30 PM
Sunday: 7:30 AM – 9:30 PM


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Reviews
Twice we have uses Avis same weekend a year apart. Fast friendly and easy service on arrival and returning the car. When returning the car a worker met us at the car and informed us on the return process.
Rented a KIA MPV. Arrived at 2030pm. Smooth transaction. Took off to Cradle mountain. So far so good. Found a tyre puncture the next day. That was where the problems started. The spare tyre was also flat and treadless. Called the 24H line and the nice lady said they could provide a tow service but not another car. Redirected to a central help line and the clueless gentleman’s instructions were to drive back to Launceston Airport ‍ which was clearly impossible. Finally, I was directed to call Launceston Airport Avis and a special shout out to EMILY, who organized a new car to be delivered to us within 3-4 hours along with towing the original car away. The 2nd car gave absolutely no issues and took my family safely through the cradle mountain roads.
Easy quick service. Just ring the number they pick you up in shuttle to get your car.nSuper friendly,
Absolute thieves, I told them that I am here for a cousin who passed away in an accident last night and still you get a bill like this. The ladies at the counter were not clearly willing to apply my company’s discount code it apparently did not work, however, it worked at every other location. I was asked to sign the condition report without even seeing the car. When I asked how much it will be for excess protection, she said that she doesn’t know and I will only know when “it goes on my card”. Being treated like this is like being in a third world country, being served by someone who has zero professionalism and ripping off is their only agenda. Watch out folks, we need to ban this business as a community and teach them some manners. I always hire cars at airports and I can tell you this was my life’s worst experience and never ever going to book with Avis again. Avis at Launceston airport is bringing the company’s name down and Avis should look into this asap!
Beware of this Avis office. Our flights were changed by Qantas so we arrived 1 hour early. The grumpy old lady at.the desk forced us to change our return time by 1 hour or said she would charge us an extra day, really petty and clearly trying to charge us as many extras as possible. Also forced us to sign the car condition report prior to us actually viewing us so fully expect her to make up damage when we return it. Expect this behaviour in a third world car rental, not Avis in Australia
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