Reviews, get directions and contact details for Australia Post - Mount Waverley Business Hub
"Besides postal services, we also offer insurance, police checks, money transfers, foreign currency exchange, gift cards and more.You can also pay select bills, renew your passport and withdraw or deposit cash at participating Post Offices – check Auspost’s website for participating outlets. For any small business mailing, eCommerce or marketing needs, please come in and speak to our friendly post office staff."
Address: 29 Gilby Rd, Mount Waverley VIC 3149, Australia
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shame on you AU POST. Deliver never knock the door, no phone call, only left a message saying the parcel will be delivered to post office. I press the button of “drop the parcel on the front porch” because I hope you can drop it there. However, it seems that you can’t read ENGLISH. Same situation happened twice. I’ll never use any delivery service related to you anymore.nnSome suggestion for you. If you do not like to deliver the parcel to your client, why you need that stupid van filled with parcels that won’t be delivered and have it circling around the community? It is the worst and most embarrassing show I have ever seen. You can just leave those parcels in your post office and order your clients to collect by themselves. I strongly believe that people will be sincerely grateful for your kindness and condescension.
Very promptly attended to by a staff member. Verified my id & went looking for my parcel. Took a couple of minutes to find it & handed it to me.nnVery quick, very professional!
My parcel was returned to this Centre after their attempted delivery. I received an email on my way saying that the parcel had just been collected. The point is me as the receiver wasn’t at the counter and I didn’t authorise anyone to collect it on my behalf. The staff kept saying that it was because the person collected my parcel had a same address as mine. Thankfully it was my housemate getting the parcel but what if he/she claims that they didn’t collect the parcel? Disappointing! THIS IS YOUR RESPONSIBILITY TO KEEP MY PARCEL SAFE WHININ THE COLLECTION PERIOD.
Lucky to be rated one star. All they did was sending me a text to take my parcel not being specific of me needing to bring my physical identification and as an international student it takes a lot of time just to come here to collect and all they did was told me they cant do anything and come back next time with my identification. I literally have all documents on my phone?? They didnt even bother to send me an email just a text with a the tracking number informing that the parcel has arrived which is really helpful for a foreign student who is unfamiliar with this new area.
Very helpful staff members. Collected an international parcel from the business hub which was tempered with and its goods missing. Immediately notified staff who handed me the parcel. Staff helped contact austpost customer service hotline as their computer system had some issues logging in. Austpost customer service line was extremely helpful with assisting me in lodging a missing or stolen parcel incident report. I was on hold for quite a long time and decided to hang up the post office phone. When I got home I received a call from the customer service due to being disconnected. Best customer service. I was able to lodge a case with them for investigation and compensation. Love Austpost!
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