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Reviews, get directions and contact details for Australia Post

Australia Post
Address: Pacific Werribee Shopping Centre, T070/250 Heaths Rd, Hoppers Crossing VIC 3029, Australia
Phone: 13 13 18
State: Victoria
City: Hoppers Crossing
Zip Code: 3029


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: 10:00 AM – 2:00 PM


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Reviews
Quiet a busy place. You need to give yourself time there. Great that they have those self serve check outs avail now for the small things. Some staff are a bit abrupt but generally I've found them quite helpful. I have found customers are rude to them more than the other way around
7 years ago (12-03-2018)
Worst customer service ever....deserves negative stars. The guy on the counter was very rude. Their staff behaves like they are doing a favor to customer. Went to submit a passport application which I did online and just needed to pay the fees and submit physical docs in Australia Post. The guy said it’s late and can’t do it even I went more than an hour before closing time. Wake up Australia Post, you need to improve your service and teach your Werribee Plaza Australia Post staff regarding etiquettes of customer service.
7 years ago (08-04-2018)
Inexperience dealing with passport procedures staff. They need a proper training. Worst post office i have ever visited. Even it is closest to my house, but i will rather visit the post office somewhere else.
7 years ago (14-02-2018)
Very bad service. Honestly if there was another option that was similar in price to Aus post I would 100% use them. These guys dont even know how to do their job but more importantly they roll their eyes at simple requests due to a total lack of passion for thier work. For example, I asked for a 10 pack of express post bags, and the lady brought back a ten pack of regular post bags. I said, sorry they are the wrong ones, I need express and she rolled her eyes and stormed off in a huff..
7 years ago (01-03-2018)
The lady staff who work here look very sad like they haven't got any Ass in the last 10 years! #CheerUpCharlie! The customer service is appalling! They don't smile at anyone! They just want you to hurry up and leave! Australia Post need to get rid of their current staff and bring in some new faces who actually know how to get things done! And know how to SMILE!
8 years ago (02-12-2017)
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