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Reviews, get directions and contact details for VicRoads Customer Service Centre

VicRoads Customer Service Centre
Address: 64 Old Geelong Rd, Hoppers Crossing VIC 3029, Australia
Phone: 13 11 71
State: Victoria
City: Hoppers Crossing
Zip Code: 3029


Opening Hours

Monday: 8:30 AM – 4:30 PM
Tuesday: 8:30 AM – 4:30 PM
Wednesday: 8:30 AM – 4:30 PM
Thursday: 8:30 AM – 4:30 PM
Friday: 8:30 AM – 4:30 PM
Saturday: Closed
Sunday: Closed


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Reviews
Staff have always been respectful and helpful with me. No qualms there. I do wish they would move to a bigger venue though. This area is booming population wide which means more cars/boats/bikes etc, and the wait in this small venue is horrid.
7 years ago (12-03-2018)
The place was full and I waited patiently for my turn only to be told that she can’t take payment from me and I have to go and sit down and wait for my name to be called by a lady in the payment section so I can pay. What’s the use of lining up and getting a ticket that specifically has that I’m paying rego and then get sent somewhere else and have to wait again until I finally pay pretty piss poor system double handling for no reason.
7 years ago (11-04-2018)
Amazingly helpful. Had a dreadful morning getting in from an interstate flight at 1am. Thought my first appointment was at 8.45, and it was at 8.30am. I had two appointments so staff agreed to see me to see what they could do in the time allotted. I'm always courteous but Maree's level of service for a frazzled customer was just awesome. She was speedy and wanting to do everything she could from beginning so that I would not have to make another appointment. Thank you Maree, you made a full time working day and father of 2 young children very happy that I didn't have to spend any more time on this that I needed too.
7 years ago (27-10-2017)
I went to get my license verified here and the staff member named "Jas" said she couldnt verify my license cuz it was not showing it online. Little did we know she was entering wrong information till we corrected her telling us "servers are down".
7 years ago (11-01-2018)
Small office, but they seen to cope well, they move people through as quick as they can, very good staff just undergoing a refurbishing to hopefully make it a quicker process.
7 years ago (30-10-2017)
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