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VicRoads Customer Service Centre

  1. Hoppers Crossing
  2. Werribee South Local Government Office
  3. Laverton North Local Government Office

Reviews, get directions and contact details for VicRoads Customer Service Centre

VicRoads Customer Service Centre
Address: 64 Old Geelong Rd, Hoppers Crossing VIC 3029, Australia
Phone: 13 11 71
State: Victoria
City: Hoppers Crossing
Zip Code: 3029


Opening Hours

Monday: 8:30 AM – 4:30 PM
Tuesday: 8:30 AM – 4:30 PM
Wednesday: 8:30 AM – 4:30 PM
Thursday: 8:30 AM – 4:30 PM
Friday: 8:30 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
Maria was incredibly helpful, professional, and patient throughout our conversation. She took the time to clearly explain the process and answered all my questions thoroughly. Her friendly attitude and calm manner made the experience much easier and more pleasant.nnGreat customer service like this deserves to be recognized. Please pass on my thanks and appreciation to Maria.
Monday we went to Hoppers Crossing and was getting a learners permit for my Daughter. We had the pleasure of been attended to hy Prince.nHe was very professional and explained the process and even wished her a Happy Birthday. Excellent customer service and very nice man. Thank you for making our day!!
I had the pleasure of being assisted by Officer Anna during my recent visit to VicRoads Hoppers Crossing, and I must say, she was outstanding. From the moment I approached the counter, Anna was courteous, efficient, and clearly knowledgeable about the processes. She took the time to explain everything thoroughly and made what could have been a stressful experience feel smooth and straightforward.nnHer calm and friendly demeanor stood out, and it was clear she genuinely cared about providing great assistance while still comply with the law. It’s not often that government-related tasks are enjoyable, but Anna really made a difference. Big thanks to her for going above and beyond!
Customer service staff Maria was so knowledgeable making my visit and enquiries less stressful than I imagined it would be. She made me feel relaxed and was extra helpful throughout. Thank you Maria, have a great daynJosephine Broughton
I recently visited VicRoads at Hooper Crossing and had an incredibly frustrating experience. The manager was downright rude, disrespectful, and completely unhelpful. It was clear that they had no interest in assisting customers, and their behavior was totally unprofessional. Unfortunately, some of the staff seemed to follow suit with a lack of courtesy, making the entire experience unpleasant. However, I do want to acknowledge that there were a couple of staff members who were genuinely helpful and friendly. Overall, this location really needs to address its customer service issues, especially when it comes to management and certain staff members.
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