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Australia Post - Altona North Post Shop

  1. Altona North
  2. Laverton North Post Office
  3. Laverton North Local Government Office

Reviews, get directions and contact details for Australia Post - Altona North Post Shop

"Besides postal services, we also offer insurance, police checks, money transfers, foreign currency exchange, gift cards and more.You can also pay select bills, renew your passport and withdraw or deposit cash at participating Post Offices – check Auspost’s website for participating outlets. For any small business mailing, eCommerce or marketing needs, please come in and speak to our friendly post office staff."
Address: 2 Duke St, Altona North VIC 3025, Australia
Phone: 13 13 18
State: Victoria
City: Altona North
Zip Code: 3025


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
Awesome post office dealt with a bloke named Alvin and felt very welcomed and Respected! He helped me out with packaging and made my job easy. I've used this post office once before and I've had nothing but great experience would highly recommend this post office and be definitely be using it for the years to come!
I cannot complain about service as both ladies I dell with were polite. However, here is a problem with knowledge for one of them. I applied for passport renewal and have been told with reinforcement that it will take at least 6 week to get my new passport. The old passport was checked and cut. My new password arrived in less than two weeks and I have all my old passports a part from the last one intact, not that this is important. As Australian post office represents government agency they should be on the top things like timing and need to know that procedure cutting old passports is outdated.
I have been coming to this post office since I moved here a year and a half ago and every single time I have come in, there have been the unfriendliest staff there. Especially this middle aged woman with glasses and dark brown hair, it looks as if she hates her job and lets her frustration out on the customers!! She is extremely rude and has no patience for anyone. Choose another career then hun, this is customer service. More staff is needed too as there is always a line even during non-peak times. Ridiculous.
Very rude & poor customer service!! Especially during the Covid times when you simply ask politely “where’s the nearest Officeworks around this area?” A staff would say “Are you serious! Do you think they’re open for you to shop!”. Such a bad manner & unprofessional. I think you don’t deserve to work at the front customer service counter. Best advice for you to stay home & get no paycheck!
Horrible customer service, the two women at the counter have absolutely no people skills and are extremely rude. I’d happily never step foot in there again if the delivery staff would actually leave my packages at my front door step like I have requested.
Went in today had a lovely lady served me named Vera.. I was asking about express post and the cost and she suggested another way of posting at a cheaper cost. Thought this was absolutely lovely of her to go through other options of posting my mail as I didn't know the range of options and cost saving. Thank you Vera for saving me money on my post today.
Much to my disbelief, you can only pay with cash here because their card equipment won't let you pay by card and it's been like that from day one and apparently no one there can slap enough brain cells together to get it fixed.
The staff here are pretty good; be warned there isn’t much parking directly in front of the post office, you’ll probably have to park in borrack square
Passport paperwork... easy peasy.
Terrible service, especially the manager. She doesn't know what she is doing with unfriendly service.
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