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Astoria Honda Centre - Service Centre

  1. Bentleigh East
  2. Bentleigh East Car Repair
  3. Bentleigh East Automotive

Reviews, get directions and contact details for Astoria Honda Centre - Service Centre

"As a Honda Service Specialist, we have a team of Honda trained technicians servicing your vehicle to Honda specifications, using Honda Genuine Parts.We'll take care of all your Logbook Scheduled Servicing and respond to any statutory warranty claims you may have with your Honda vehicle, keeping your warranty intact and keeping your Honda running as reliably as it always has."
Address: 960 North Rd, Bentleigh East VIC 3165, Australia
Phone: (03) 9579 1811
State: Victoria
City: Bentleigh East
Zip Code: 3165


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Reviews
Nothing overly exciting or to gloat over. Hand in your keys, sip on some coffee courtesy Astoria Brighton, free WiFi as an additional service to customers and wait for the job to be done. The staff come across as experienced and courteous and a dirty car, not mine, comes out very clean. I've been going there for the last 6 years and have had no issues. Credit to the service centre.
I have recently sent my CRV do 200000km/120 months service, they changed $615 for labour, and total bill over 1k. I can’t count how they changed this higher cost from the invoice. Try to contact them but no one answer the phone, poor service. They used be good and and I used their service over 20 years. It’s very disappointed anti will not use them again.Service: Oil change
Very poor service. I Called them for an 80k service. Asked them a quote. Initially suggested 328 dollars. I had to ask if there are any extra items that needs to be replaced . Response was as per the Honda manual and was on top of the base price. Fair enough. When I asked them the itemised price, the advisor mentioned it will be as per advertised in the Honda website. He referred the Honda website and mentioned the price. But when he realised that my car was out of the Honda tailored service scheme, he jacked up the price saying it will be above the price advertised but not that much high. The base price also went up to 363 as per the Honda website. Astoria is not an Honda suggested service centre and simply an independent car service centre. Referring to Honda website and jacking up prices as they feel fit is a very bad business tactic and the advisor definitely lacks integrity in his dealings.
This place made our experience of buying a car so bad that we decided to drop the brand Haval without even test driving it. Sales person Georgia was rude and told us no to even entertain us if we were not ready to buy the car right there and then. Their product knowledge wasn’t upto the mark either. I would recommend not wasting your time at this dealership and finding a different one if you can.
They were there when I needed them. My three year old CRV's warning lights all came on suddenly for no apparent reason. Manual said to immediately get the car checked out. Tried to go to official Honda dealers Garry Warren Smith in Springvale, then Oakleigh to be told that they couldn't look at my car for five days one week in the case of Springvale store despite the car being under new car warranty. Garry Warren Smith refused to even give me the courtesy of coming outside the office and having a look at the car. Desperate, given I needed the car that day, I went to Astoria, which lost its official Honda dealership status earlier this year due to a Honda dealership consolidation. The people at Astoria were helpful and immediately went out to check the car, ran a diagnostic and found the battery was faulty. They replaced the battery on the spot and sent me happily on my way within 60 minutes. My experience with Astoria was worlds apart from my experience with Garry Warren Smith. I guess I know where i will be taking my car for servicing in future.
Extremely poor customer service. Been on hold for 32 minutes to inquire about some parts. The second the guy on the other line says hello, but he ends the call acting like he tried to listen but line cut off for some magical reason. Really frustrated that they can’t even value their customers as well as other businesses.
These guys are amazing for service, Had a problem with my Honda, and they rushed me in and fixed it.So thankful
The staff are very friendly and do a great job looking after my Jimny :
Very bad service. very rude staff, they break the fuel water separator then ask me to wait forever with no loan car.
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