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ANZ Branch Melton

  1. Melton
  2. Melton Finance

Reviews, get directions and contact details for ANZ Branch Melton

"Due to the rapidly changing COVID-19 situation in various locations, some branch operating hours may be impacted - Please refer to ANZ Store Locator Page and check times prior to your visit."
Address: Woodgrove Shopping Centre, 111/533-535 High St, Melton VIC 3337, Australia
Phone: 13 13 14
State: Victoria
City: Melton
Zip Code: 3337


Opening Hours

Monday: 9:30 AM – 4:00 PM
Tuesday: 9:30 AM – 4:00 PM
Wednesday: 9:30 AM – 4:00 PM
Thursday: 9:30 AM – 4:00 PM
Friday: 9:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
Worst ANZ Branch ever.....constantly waiting for the bank to open on time.... only one teller serving at peak times. Other staff sitting at desks waiting for customers with inquiries. I tried to telephone the branch Melton to ask the staff if they found some personal belongings that I might have left at the branch by mistake. I rang the 13 13 14 number no other number is listed for the branch to try and contact them. I rang 13 13 14, then waited in the phone queue for over 30 mins. When I finally got through, I spoke to a customer service operator, she gave me the telephone number for the Melton branch. I called the number, no one answered and it went to voicemail to record my message. The message on the phone said this "voicemail is checked twice a day". I would hate to have an emergency regarding my account. Very poor service.
Worst branch ever! They only serves until 3pm google says 4pm and ask you to book an appointment for a 2 mins job! Customer’s are asked to wait outside while their slow staff takes ages to attend. They don't even offer a seat inside! Steer clear from this branch at all costs! Just one word for this branch! Pathetic!! My first dealing with ANZ bank and they ask you to visit the branch for an ID check in this modern age when all banks are doing it online?! I will cancel my card and move my business somewhere else! I dont even know how are they in big 4?!
One star, just for having a branch open. No stars for customer service. The place is chaotic. Staff making coffee for themselves while we are trying to find a teller. One particular member of staff was extremely rude when I told her I wanted a banker's cheque.
Absolutely no care in the world. No customer service. Worst ANZ branch i have ever been to.
30min + wait. Only one teller serving customers. Dozen people in line. No urgency in work ethic. No seats for waiting customers. Zero customer service
The wait time was completely unsatisfactory. Staff are polite but means nothing when you have to wait so long to be seen.
Pretty bad for a bank. Line of 6 people and only one person staffed. Given how much banks make, pretty poor effort.
Do not bank with ANZ they do not have any care for customers, i will be going in you cant get in contact by phone and closing my account and move to another bank, again avoid ANZ
Mandie from ANZ Melton was so very, very helpful today. I can't thank her enough. THANK YOU Mandie.
Terrible service. Couldn't organise a chook raffle
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