Woolworths The Palms

This is the cleanest and tidiest supermarket i’ve ever seen! The products aren’t as cheap as some other places but it’s still a nice store to shop at!

Woolworths The Palms is an absolute disappointment. They claim to offer in-store pick-up and delivery services, but my experience proves they can't manage either. When I picked up my order, I didn't check it on the spot because I was in a rush. Upon arriving home, I discovered that three out of the five items I ordered were missing, and to add insult to injury, they'd thrown in two bags of carrots I never asked for.nnMistakes happen, sure, but as someone with health issues who needed to get back to my nebuliser, I didn't have the time or energy to deal with this incompetence. When I called the store, I was bounced between several employees who were friendly enough but completely useless. Even the Duty Manager couldn’t offer a proper solution beyond a refund. No effort was made to fix their error or provide any real compensation for the inconvenience.nnTo make matters worse, they blatantly lied about their delivery service. Despite advertising it, I was told they don’t actually deliver. This level of mismanagement is unacceptable. I won’t be returning to this store, and I’m seriously reconsidering using Woolworths' services altogether. Other stores know how to handle mistakes – clearly, this one does not.

This is a good supermarket. Always clean. Fruit is always fresh, shelves always stocked, staff is friendly

Woolworths has a great selection of groceries and a generally pleasant shopping experience, but I find the prices, especially for meats, to be quite steep. While the quality of the meat is often good, it can be hard to justify the cost.

The dairy section always has expired products. We get a specific milk for our daughter and the shelves are always stocked with expired ones. Bought cream cheese today and it had expired yesterday! Customer service was great and I got a replacement but not the point… when you’re paying a lot more to shop at Woolworths than other supermarkets you expect products to be in date.

Directions to Woolworths The Palms with public transportation

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