Wellington Hospital Emergency Room

Arriving at 2am, I waited for 6 hours with an triage code 3 and was finally sent to the neighbouring walk-in doctor.nThe personell shows no empathy at all and is not even able to properly write the name of the patients. Being a tourist, this leaves the impression that the medical facilities in New Zealand are comparable to a developing country. I would have expected a better medical care in the capital city.

Worst ER ever! Was there at the ER for nearly 12 hours for a doctor to see my husband. The reception team was highly discriminative. They weren’t bothered of the pain that the patients were going through but of course they had their own conversations to go to and to laugh at patients who were asking for help. I had to go to the reception and ask them time to time to remind them that my husband hadn’t received any pain killers - it took them 7 hours to realize that they need to do something about it ; Absolute waste of public funds !

i understand that they are understaffed and it’s run on severity but 10 hours waiting for the only person in vocalised pain and there are people being discharged that arrived hours after us that are in no visible pain and smiling away.nBeing told that the doctor is close to seeing us and then see them chatting away with nurses and laughing.nfor a hospital on a severity based system there seems to be no prioritisation for those in visible pain and all hands on deck for patients that are up for a friendly chat.

Nurses and doctors were amazing but the blonde lady I think her name was Hillary?? I saw at reception was condescending and rude. When I was talking to her she would sign impatiently and yell at me. I was already quite distressed so this was quite an upsetting experience… Very disappointed, expected better.

Just simply amazing staff here. They treat people on a severity basis, and that is the best way. They are polite professional and consider considering some of the attitudes I hear in the hallway from members of the public I think they are heroes. Not all Angels have wings But a good number of them seem to work here

Directions to Wellington Hospital Emergency Room with public transportation

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