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Tui Medical Te Rapa Urgent Care Medical Centre

  1. Waikato
  2. Hami̇lton Hospi̇tal

Reviews, get directions and contact details for Tui Medical Te Rapa Urgent Care Medical Centre

Tui Medical Te Rapa Urgent Care Medical Centre
Address: 26 Bryant Road, Te Rapa, Hamilton 3200, New Zealand
Phone: 0800 175 175
State: Waikato
City: Hamilton
Zip Code: 3200


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info
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Reviews
Went here with a ruptured Achilles and now have had to have surgery to correct it because I didn’t receive adequate care. Investigation needed!nnI was not happy with my initial appointment and didn’t want to go back here and went to another doctor and found out correct information and procedures after the fact.nnI was sent home with a boot . First mistake they made was the boot had 1 wedge not the required 4/5 meaning the foot was in the incorrect position essentially flat for 5days causing it to begin to heal long. Secondly, I was told I could weight bear if not in pain - also incorrect.nnAfter 6 weeks of healing having an ultrasound and an MRI, my Achilles has healed long I have now had to have surgery because of the poor care I received at Tui Medical and my recovery starts again! The first two weeks are essential to get right and Tui got it wrong. You pay and expect quality care and Tui medical have missed it completely. Avoid this place! I will be making an official report.
I visited Tui Medical Te Rapa recently and found the experience very efficient and stress-free. I made an appointment online on Sunday night with the first available Dr at 2pm Monday. I was greeted at reception, paid and waited about 15 mins. The Dr, whose name escapes me, was amazing! Glad I changed Drs to Tui Medical. Also, the pharmacy in the same building has the best staff in Hamilton!
I get anxiety when I think about going to or taking one of my kids to this place. Reception staff are unfriendly and sometimes quite rude. I've had 1 good experience with a Korean Dr that was thorough and actually listened to me before diagnosing. The rest of the Dr's spend literally 1 minute listening and then prescribe ibuprofen for everything. Can you imagine dealing with a diabetic patient and not even checking their glucose level.
Nurse Lynlee and Dr. Shakeel were absolutely wonderful—so kind, polite, and caring. They treated us like family and made us feel completely at ease. The reception team was also fantastic—friendly and welcoming from start to finish. I truly appreciate their kindness and professionalism. Highly recommend!
I see you use a feedback survey that you send to recent patients. Unfortunately, all it offers is a thumbs up or a thumbs down. It is very hard to get an appointment at Tui Medical Te Rapa. I usually have to wait weeks and that is if I take the next available doctor, rather than the same one that I saw previously. Once you get to see a doctor the service is great.
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