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Tui Medical Te Rapa Urgent Care Medical Centre

  1. Waikato
  2. Hami̇lton Hospi̇tal

Reviews, get directions and contact details for Tui Medical Te Rapa Urgent Care Medical Centre

Tui Medical Te Rapa Urgent Care Medical Centre
Address: 26 Bryant Road, Te Rapa, Hamilton 3200, New Zealand
Phone: 0800 175 175
State: Waikato
City: Hamilton
Zip Code: 3200


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info
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Reviews
I had a really great experience at Tui Medical Te Rapa this time. Priyanka at reception was absolutely lovely and so helpful. I arrived late due to a time mix up, and she handled the situation with kindness and understanding. I truly appreciated her professionalism and warm attitude. That’s exactly how everyone hopes to be treated when visiting a medical centre. Thank you, Priyanka, for your excellent service!
Had a really great experience at Tūī Medical Te Rapa, especially with Dr Tonye. He was kind, empathetic, and easy to talk to, which instantly made me feel comfortable. He genuinely listened explained things clearly, and never made me feel rushed.nnDr Tonye has a very calm and reassuring approach, and you can tell he truly cares about his patients. I left the appointment feeling supported and confident in the care I received.nnHighly recommend Dr Tonye and the team at Tūī Medical Te Rapa.
We had such a great first experience here today. My son was seen within 20 minutes, and the doctor quickly got him checked, diagnosed, and prescribed the medication he needed. The staff were friendly from the moment we walked in, the kiosks were super easy to use, making check in really smooth. The whole place is clean, modern, and well designed.nHighly recommend this urgent care clinic!
Tui Medical, including all their other integrated services, are amazing! The people, the services and everything in between are awesome. They genuinely care about their patients and non-patients via urgent care and I am always well looked after in every way. I am very fortunate to have found Tui Medical. Thank you for everything you do for me, I really appreciate it. Keep up the superb work.
Worse service ever. They didn't provide the results for the X-ray as the doctor on site wasn't sure if it was broken so had to get a specialist to look at it. She said she would call back to give me the results. She did not call back the next day so I called the clinic to find out if they have the results. They said to check in at 5pm. I called again and they did have them and said they will email it and I queried if a doctor will let me know what the results means. The receptionist said I should be able to interpret it if I know what the osicle ? means. I said I would be more comfortable if a doctor could tell me. She asked if I wanted a doctor to call me back and I confirmed it would be good to know what I had to do for my son's care and if it was broken. Dr Tayo called me back but then charged me for this call. No indication that to interpret the results I would be charged. I went to the site and asked why I was charged again and was told by the receptionist that anytime I speak to a doctor I will be charged and that I received triage services for the day before payment even though the doctor couldn't tell us if my son had a fractured ankle and they said they would call me but didn't I did pay the second charge as it was $20 with the ACC because I don't like being in debt but it seems very unethical to charge people expecting them to interpret X-ray results and work out the care required by themselves. It also baffles me as I have never had to pay for results and an update when the initial doctor themselves didn't know how to interpret the X-ray. They certainly don't double charge like this in Auckland.
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