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Reviews, get directions and contact details for The Warehouse Tauranga Fraser Cove

The Warehouse Tauranga Fraser Cove
Address: Fraser Cove Shopping Centre 229/231 Fraser Street, Tauranga South, Tauranga 3112, New Zealand
Phone: 07 578 2813
State: Bay of Plenty
City: Tauranga
Zip Code: 3112


Opening Hours

Monday: 8:00 AM – 12:00 AM
Tuesday: 8:00 AM – 12:00 AM
Wednesday: 8:00 AM – 12:00 AM
Thursday: 8:00 AM – 12:00 AM
Friday: 8:00 AM – 12:00 AM
Saturday: 8:00 AM – 12:00 AM
Sunday: 8:00 AM – 12:00 AM

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Reviews
A DANGEROUS PLACE to shop in – AVOID the grumpy staff. On 21st Aug I went to this Fraser Cove store to purchase two hammers which are on clearance. I could see the sledge hammer on the bottom shelf but could not find the smaller club hammer. So I approached the older woman staff member who was doing some scanning halfway down the aisle and I asked her nicely and politely if she could bring down a small box of club hammer from the very top shelf storage area.nnShe replied not very friendly to me that the stuff that’s on the top shelf are the same as on the shelf and I said the one I wanted is not on the shelf. Then she said she would tidy things up a bit before assisting me, she started pushing her ‘Price Integrity’ trolley and other things that are around her aggressively throwing a TANTRUM creating this loud metal-against-metal noise. In that moment I realised that she was extremely unhappy and pissed-off that I had interrupted her work and I could not believe the noise that she made/caused.nnThen she disappeared towards the back, out of my view to get the 2.5 metre tall or 2.7 metre, weighing around 170 kgs ‘aluminium access platform’ ladder and she came back wheeling the ladder down the aisle rather hastily so I said “No hurry” and she replied that she was the one in a hurry to get things done. Hearing the loud noise earlier and this replied to her, I thought to myself “What the hell is happening right now”. No retail store employee has ever behaved like this towards me ever.nnI was further completely SHOCKED when she purposely/ carelessly/ aggressively manoeuvred slammed this big ladder against the metal shelving three times making a loud metal-against-metal noise. I could not believe what I was seeing nor hearing. Note: The items on display could have fallen and caused injuries and/or death, store shelvings toppled in domino effect. Then she opened the door of the ladder, climbed up on it and asked me which box not in a friendly manner – she was very pissed off and I replied to her calmly “The Club Hammer”.nnI’ve written a very long detailed email to the Store Manager and the HR Department as what this employee has done is a deliberate reckless behaviour in damaging the store’s property and endangering MY LIFE as a customer and anyone else who happened to be in the store at that time. This is completely APPALING, AGGRESSIVE, IMTIMIDATING borderline threatening behaviour towards a customer. Now I avoid this particular store, hopefully the Tauriko branch is a lot better. I decided to write about this incident to WARN other customers as this behaviour is TOTALLY UNACCEPTABLE & DANGEROUS.nnGoogle requires me to put at least ONE star on this review where in fact I wanted to put ZERO star.
Outstanding services today Clem young man that works there ,was so helpful . Was at self services he scanned all my products and then found a carton for my plants Thank you Clem
My usual place for Shopping for Home Products which has just about everything one needs to set Up Home for the Family. There is so much to mention there - Clothing, Toys, Garden Products, Furniture Household goods , Computers , phones, Photo Shop etc etc.
Normal style Warehouse, product range and some grocery items. Prices are not that great across the store. Lack of service in store which doesn't seem to be a priority or fascit of the total business.
Typical Warehouse layout. Pricing seems to be a little expensive for a Warehouse store. Do all stores carry the same product prices. Liked a sweatshirt there. but no pricing, no assistants around to help either :
Comment on this business

Directions to The Warehouse Tauranga Fraser Cove with public transportation


Fraser Street - Tauranga Intermediate 140 meters
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806c
807
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Fraser Cove 140 meters
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806c
808b
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Opposite Fraser Cove 170 meters
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Fraser Street - Eighteenth Avenue 220 meters
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808a
808b
901b
Cameron Road - Opposite Tauranga Hospital 260 meters
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143a
143b
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808a
808b
816

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