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The Warehouse Tauranga Crossing

  1. Bay of Plenty
  2. Tauranga Department Store

Reviews, get directions and contact details for The Warehouse Tauranga Crossing

The Warehouse Tauranga Crossing
Address: 2 Taurikura Drive, Tauriko, Tauranga 3110, New Zealand
Phone: 07 925 0058
State: Bay of Plenty
City: Tauranga
Zip Code: 3110


Opening Hours

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: 8:00 AM – 8:00 PM

Update Info
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Reviews
nAlways a great experience at The Warehouse!nnA big shout-out to the amazing team — the staff are always friendly, approachable, and willing to go the extra mile to help. Whether I’m asking questions, looking for something specific, or just browsing, I always feel supported and welcome.nnThank you for the consistently great service and for making each visit a positive one. It really shows when a team cares about their customers — and you do!
We had a really good experience at Warehouse at The Crossing after having issues getting a faulty product replaced via online customer services. The lady on customer services can’t remember name exactly as it was a lovely unusual name, it was perhaps Nintoshka and Dave who we presume was the store manager sorted our issue within 10 minutes, an issue we had been trying to sort online for 2 weeks. Despite the fact the item wasn’t purchased from this store, they were very happy to help. For any future issues we’d just go straight into our local store.
Rating: nnI had an extremely disappointing experience with both the product and customer service at The Warehouse.nnTwo weeks ago, I purchased an Epson printer, only to find that it had a serious issue—documents printed with missing sections. When I brought it back to the store for a return, I was told that printers could not be returned unless Epson provided a return code.nnI followed the process, contacted Epson, and after two email exchanges proving the issue, they issued a return code. With the return code in hand, I returned to the store again, expecting a smooth resolution. However, even after demonstrating the problem on the spot, the staff insisted that the printer was fine as long as I converted Word documents to PDFs before printing. But the printer clearly advertises support for Word documents—why should I have to convert files every time just to get it to work properly? Clearly, the printer has a defect.nnDespite all this, they still refused to process my return. This kind of customer service is unacceptable. I expected better support for a faulty product, but instead, I was given excuses. Very disappointed, and I would not recommend buying electronics from here.
Popped in to buy some warm winter pj's.. ended up with 1 nighty and a jumper 45dolas for both.. am going back purchase some more winter gear.. The Warehouse were everyone gets a bargain.. how true..
The staff went above and beyond today, with shoes I was wanting : thank you so much
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