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The Warehouse Tauranga Crossing

  1. Bay of Plenty
  2. Tauranga Department Store

Reviews, get directions and contact details for The Warehouse Tauranga Crossing

The Warehouse Tauranga Crossing
Address: 2 Taurikura Drive, Tauriko, Tauranga 3110, New Zealand
Phone: 07 925 0058
State: Bay of Plenty
City: Tauranga
Zip Code: 3110


Opening Hours

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: 8:00 AM – 8:00 PM

Update Info
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Reviews
I’m really disappointed with the customer service at The Warehouse – Tauranga Crossing.nnWe asked if it was possible to get an ID photo taken for our 6-month-old baby. Instead of a polite explanation, the staff member turned to two other staff behind her and said “we are not doing passport photos today” and laughed. She then turned back to us and said “sorry, we’re too busy today.”nThis wasn’t said kindly or professionally, and the laughing made it feel dismissive and rude — especially when dealing with parents and a baby. Unfortunately, this isn’t the first time we’ve experienced poor attitude from this staff member.nIt would have been completely fine to simply say they were unable to help due to workload, but the way it was handled was unnecessary and unprofessional.nnCustomer service really needs improvement here!
Went in to get some photos printed and a special gift made from the Warehouse Stationary part. Fantastic service from the team there! One lady - not sure on her name but she had gorgeous long curly red hair - was super helpful and went out of her way to give me ideas and help. Great work team!
This store is full of the most useless staff I have ever encountered! They do the bare minimum and say that the product isn’t there because they’re too lazy to look and then they tell you to come back in a few days that the “ product should be ready “ lol what a joke.nThe checkout staff could do with a few English lessons too.nnTrain the staff better! Seems like The warehouse just hires the most grumpy and lazy people they can find.nnCustomer service really is non existent these days.
nAlways a great experience at The Warehouse!nnA big shout-out to the amazing team — the staff are always friendly, approachable, and willing to go the extra mile to help. Whether I’m asking questions, looking for something specific, or just browsing, I always feel supported and welcome.nnThank you for the consistently great service and for making each visit a positive one. It really shows when a team cares about their customers — and you do!
I’ve tried calling on 3 separate occasions today and simply cannot reach anyone
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