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Reviews, get directions and contact details for Resene ColorShop Tauranga

Resene ColorShop Tauranga
Address: 47 Waihi Road, Judea, Tauranga 3110, New Zealand
Phone: 07 578 4169
State: Bay of Plenty
City: Tauranga
Zip Code: 3110


Opening Hours

Monday: 7:00 AM – 5:00 PM
Tuesday: 7:00 AM – 5:00 PM
Wednesday: 7:00 AM – 5:00 PM
Thursday: 7:00 AM – 5:00 PM
Friday: 7:00 AM – 5:00 PM
Saturday: 8:30 AM – 4:00 PM
Sunday: 9:00 AM – 2:00 PM

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Reviews
Highly unsatisfied customers. The staff made unprofessional comments about us the customers, due to us looking at wallpaper at the service desk counter, 2 resene ladies were very unprofessional talking about us customers 'having the wallpaper book at counter' when we were returning wallpaper books. We were ready to purchase and was finding the wallpaper we pre selected. We were an inconvenience to the resene staff. We won't be back.
Very poor service buy 2 check out operators who rude to me and my best friend about looking at wallpaper in front of them who said isn't it rude for a customer to look at wallpaper in front of them while we were only looking for the wallpaper that we had already decided on very poor service on those 2 women
Good service, helpful staff
I have written a few reviews for local businesses in my time, however this store is not one I frequent often and I had never felt my visits warranted a review, until now.nThis review is based on my 3rd trip into Resene Paints Tauranga.nFrom the outside of the building you can tell there is a reasonable level of hustle and bustle inside.. as I entered through the front glass sliding doors I was greeted with a smile by two friendly enough looking staff standing behind a counter. There were actually several staff members moving throughout the showroom.nCustomers were being served and assisted, the energy was palpable.nI stood off to the left awaiting my turn, I had headed in from out of town quite a reasonable distance away to seek advice on painting some outside furniture I have. I was seeking application assistance as well as a referral on the correct product. I find if you speak to the right people and spend the right money, you always end up with the right result.nI was not at all disappointed as a friendly staff member peered out at me from inside a small office, a kind eyed, blonde woman in what I would estimate to be her mid 30s with a thick kiwi accent, who’s name I will omit from this review. The woman waved out to me and asked if I was being served. I explained my search for products and knowledge and without skipping a beat this lovely staff member rattled off the products I needed, the application details and even provided me information on how to source further application details should I need them.nI found this level of service to be extremely professional and what you could absolutely describe as expert level. The lovely woman explained to me she had been with the company for quite some time and knew her way around a test pot or two.nNow with all that said.. I have to admit, I did not purchase any of the suggested items and I did have to leave the store with great haste. I apologise if this is not the right forum to bring up this sort of issue but I felt it more appropriate than pulling the manager aside.nYou see, whilst she was describing in excellent detail the application process for painting my deck chair, this staff member made what I can only describe as a very unusual and unsettling noise, what proceeded the noise was the most horrific, abnormal and frankly concerning smell I have ever experienced in my life. Now I’m not here trying to body shame anyone, I’m aware that we all experience bowel movements and flatulence however the sheer abhorrent odour that this woman expelled was so frightening I had no other choice but to exit the store immediately.nI would ask that Resene meet with their staff and discuss any health issues that they may need assistance with.nOtherwise though, great shop.
This morning we visited and received excellent service from Rachel. Rachel was able to answer all our questions and was also friendly and helpful with her suggestions.
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Directions to Resene ColorShop Tauranga with public transportation


Waihi Road - Montgomery Road 70 meters
71
808a
816
907
Waihi Road - Robins Road 80 meters
62
702
71
808a
816
Waihi Road - Churchill Road 180 meters
62
71
808a
816
907
Waihi Road - Judea Road 270 meters
62
702
71
808a
816

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