Quest Highbrook

Great room and great view from the 6th floor. The underground carpark was safe. Nearby options for take away dinners. Beware of the boiling hot water in the shower.Rooms: 5/5

Dissappointed in what should have been a great family reunion visit. Downgraded from a 1 BR apartment to an Executive Studio without any prior communication. Was charged $280 per night and when queried this was reduced to $230pn - these rates are higher than the advertised web rates. One staff in particular Kunal did go out of his way to assist so credit to him. This hotel is generally clean, nicely located etc and would have scored 5 stars if my situation was handled correctly and timely and appropriate lower rates were charged.

We booked 8 rooms to house our guests including me over various numbers of nights for our wedding. The hotel itself and the rooms individually were all beautifully presented, clean, modern, great sizes and very quiet. With the complexity of our wedding booking the staff were very helpful in ensuring all the rooms and parking were booked correctly and everything went without a hitch. The hotel has easy access to the motorways and great amenities near by. During the week there is Subway sandwiches, Hollywood bakery, the Brook bar and restaurant, habitual fix coffee and a dairy all conveniently located just outside the door. Also, across the road is Fisher House if you want a quality dining experience. Some of the amenities are closed on weekends but I would still highly recommend the Quest Highbrook as a hotel to consider if you are looking for accomodation in the area.

Lovely friendly front reception lady. The room was large and new with a fully equipped kitchen. Our TV was not connecting to the Internet, which they did try to fix, but it stopped working if we turned the TV off. The room could have been cleaner. Shower was was starting to get moldy in places and there was a used toilet roll under the bed. Area was great location for where we needed to be and nice and quiet for sleep.

Location is great but was very difficult to find as the signs are very small and thought we were lost as it is in a ln industrial/commerical area. Short drive to food areas like McDonald's. Mini Putt and ice skating up the road. Room was fantastic, top floor with great views. Clean, every amenity needed and covered. Staff were lovely at reception, especially Tina!! Food & drinks: Indian restaurant next door as well as a mini convenience store.

Booked direct for a family gathering. Reception team was professional, helpful and very accommodating. Apartments were very tidy, clean, and well appointed - definitely a corporate hotel. Housekeeping team members are pleasant and smiling. Rates are justified and relevant to market. Would definitely go back and recommend.

Realy nice place to stay. Service i received was very good. The room are big enough with everything i needed. There are also a washing machine and dryer if needed. Easy access and close to restaurants and take aways. Big enough for two people. Rooms: Rooms are big enough and have a double bed with small kitchen. Safety: The building main door only open with your room card, keeping unauthorised people out.

Really enjoyed staying here tucked away in a quiet suburb in a niche area. The rooms are clean, tidy, and cozy.highly recommended.thanks to the staff for your hard work over the Xmas/new year break it is really appreciated . Will definitely be back. Rooms: Clean and tidy very well presented Nearby activities: Not far from all city and outskirt activities Safety: Underground parking is very very safe.

The staff were very friendly and the rooms were tidy however I can’t give 5 stars due to the dangerous situation with the staircase. We decided to use the staircase and apparently ended up in the fire escape staircase not the normal one despite no signposting to say only use in case of emergency. Once we got into the stairwell the door deadlocked on us and left us in a situation where we were stuck in the stair well with the only way out being through an alarmed door at the bottom. Luckily we had cellphones on us but it Is irresponsible not to have proper signposting for the staircase. Especially when our only exit would probably have evacuated the hotel.

Really lovely serviced apartments/hotel. Fabulous rooms, very clean. Plenty of utensils/pans in kitchenette for cooking meals. Washer/dryer for laundry plus laundry rack for drying. You need to book in advance because this place fills up quickly. Would recommend to anyone wanting to stay in East Tamaki area. If you have a car it is also easy to access the many shops in Botany, we also drove into the city several times. Great value, truely high quality accommodation. Nearby activities: You need a car as there are no activities within walking distance. Many things to do within a short drive. Safety: Very safe and secure. Keycard entry to reception, carpark and rooms. Walkability: Location is in a business park area. You need a car or ability to uber/catch buses if you want to access anything further afield than the local shop/cafes. Botany is a short drive away and has a great town centre with shops and cafes. Wi-fi: Fab, unlimited wifi. Food & drinks: There is an Indian restuarant close by- very tasty meals. Fisher house restaurant is a 2 minute walk away. Hollywood bakery is great for lunches. There is a subway and a superette within a minute walk of Quest as well as another bar/restaurant and a sushi place.