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Palmerston North City Council

  1. Palmerston North
  2. Palmerston North Government Organization
  3. Palmerston North Public & Government Service

Reviews, get directions and contact details for Palmerston North City Council

About

Contact us 24/7 on 06 356 8199 or visit our website https://www.pncc.govt.nz

Mission

Our vision for Palmerston North is that it will be recognised as a place with small city benefits, and big city ambition.



"Palmerston North City Council is the local government body territorial authority for Palmerston North, with responsibility for local infrastructure and public services, including roads and footpaths, water, sewerage, rubbish and recycling, parks and sportsfields, recreation centres, libraries and pools, civil defence and social housing. We are also responsible for regulatory matters like food safety, animal control, and building and resource consents."
Address: 32 The Square, Palmerston North 4410
Phone: 06 356 8199
zn.tvog.ccnp@ofni
State: Palmerston North
Zip Code: 4410


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Reviews
Don't live in Palmerston North just a visitor passing through. Quite impressed by the way the parks, gardens and streets around the city & suburbs are all well kept. One of the cleanest & beautiful cities in the North Island.
Phone staff are great. Called them at 3:51PM today to report misuse of disabled bays, and they were there to sort it out in less than half an hour. Our Wellington council could learn a lot from them! No gimmicks, they just get things done. Shout out to the lady in the phone, she was efficient. Great.
We have an unsafe driveway exit onto Te Awe Awe. Continually blocked by cars parking too close to driveway meaning we can't see if it is safe to enter road. Have had multiple near misses with close car accidents. Asked Council multiple times to paint parking lines to promote our safety. They refuse saying there isn't funds to paint lines despite our massive rates increase. Their advice for us is that we should phone parking enforcement to get the cars fined so that they can revenue gather instead. Completely useless Council!!
Seen the video online of you're staff refusing service to a member of the public because he was filming, I hope you informed her the public are allowed to record in public and publicly accessible areas, and if she cant do the job that we pay her to do then she needs to go find another job in the private sector. This behavior will not be tolerated
Very poor service , every time you call, different people responding, very disappointing . They don’t put you in touch with right people and they aren’t trained well. So , they advise you differently and they put their own mistake in your misunderstanding. Easy way to use the power they have against customers ….then you every time get penalty for the thing they haven’t done right and guess what , they can’t wave it because there is no reference to show how inefficient they are!!
Totally pathetic behavior from public servants because a man digitally documented his Interaction with staff, I wonder why. Dictating, unlawful and feelings driven rather than perform their duties and act like adults, shame on you
Terrible customer service. Extremely rude and unhelpful to new zealand citizens. Check out Kiwi Freedom on youtube for full review.
The phone staff seem efficient enough, but cold. I've had lots of issues paying a bill online and they just don't care. Not my bad, but I'm still wearing the late penalty fee. Any other business would make amends. It makes me question why we pay such high rates. Oh yeah, they have a captive audience.
I just went into the customer service at the council and explained I was vision impaired. The lady behind the counter couldn't do enough for me she was kind, helpful and went above and beyond the call of duty to help me out! fabulous service!
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