PAK'nSAVE Westgate

This supermarket got heaps on specials. Did some small shopping from here. Customer service was nice. The supermarket looks clean and tidy. Fully stocked. It has an ATM inside. You can fuel up here. Public toilet here.

I don’t understand how Pak’nSave hires their staff. Yesterday, my partner and I went grocery shopping and bought a full trolley of food. When we went to the checkout, a very young white female staff asked whether we needed a bigger trolley. I replied that our items were not too many and that the small trolley was sufficient.nnHowever, the staff very rudely told us to put the items at the front. And She put our things into the trolley heavily . And when she finished she turned her back to us and start washing her hands. I also work as customer service myself, and I always treat every customer seriously and responsibly. I truly don’t understand what was going on with this staffnnI sincerely hope that Pak’nSave management can provide better training for their employees on how to treat customers properly.

Pak’nSave Westgate is a newer and tidier branch that still sticks to the chain’s signature no-frills vibe. It’s built for budget shoppers, but it feels a bit more modern compared to some of the older locations. If you’re in the West Auckland area, it’s one of the better options when it comes to balancing affordability with a clean, roomy shopping experience.nnThe store is spacious, well laid out, and usually well-stocked. Aisles are wide, which helps with the flow of foot traffic even during peak hours. It’s still a very practical setup — shelves packed high, lots of bulk products, and nothing fancy in terms of presentation — but everything’s easy to find.nnPrices are, as always with Pak’nSave, the main draw. You can save quite a bit here, especially on pantry staples, meat, and cleaning products. The produce section is usually decent, with a good range of fruit and veg, though the freshness can still vary day to day. The meat section offers plenty of variety at a decent price point, and the bakery’s got all the basics — bread, rolls, and the usual treats.nnStaff are generally helpful if you approach them, though it’s still a self-service kind of environment. Don’t expect heaps of interaction, but they’ll assist you if you ask. The checkout area is usually well-staffed, and self-service options are available for smaller shops. Queues move fairly quickly even when it’s busy.nnParking is pretty good at Westgate. There’s plenty of space, and it’s easy to get in and out of the carpark compared to other branches. Being part of a large shopping complex also means you can tick off other errands while you’re in the area.nnJust like other Pak’nSaves, you might find some differences between what’s online and what’s actually in store, so it’s best to shop with a bit of flexibility.nnOverall, Pak’nSave Westgate is a strong performer. It’s clean, spacious, and reliable for those who want to get a big shop done without overspending. It’s still a no-frills setup, but it feels a little more polished than the older branches, which makes for a smoother experience all round.

I’m writing to provide feedback regarding an online order I placed for pickup today, 30/12/25.nI was very disappointed with the cold goods included in my order, as several items were extremely short-dated, with only two days remaining until their best-before date. While I understand that these are “best before” dates, this is still unacceptable for an online pickup order where customers do not personally select items.nAs a former online supervisor from a previous store, I find this particularly concerning. Customers reasonably expect products with a suitable shelf life, and from a personal perspective, I would not choose to purchase items with only two days remaining.nI strongly recommend that date checking for online orders is reviewed to ensure customers receive products of acceptable quality and shelf life.nThank you for taking the time to review this feedback.

Went there to do a big shop for my daughter as she was moving into her new apartment. Spent over $1000 on groceries we hadn't been shopping for a while either. With the wheelchair, this took time. Just got slapped with a $65 fine for taking longer than 90 minutes. Conclusion - if you have mobility issues, or just need to take time shopping, go elsewhere - PaknSave clearly doesn't want you shopping there.

Directions to PAK'nSAVE Westgate with public transportation

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