New World Supermarket Mount Roskill

A well designed supermarket, with a modern look and dedicated bulk spices section. Staff members are friendly, attentive, accommodating, and helpful; especially the lady at the seafood counter. Parking usually is available despite that it's a shared shopping area. Prices are a bit expensive compared to other supermarkets. Stocks are improving although now have less of unique items than it used to.

Plenty of parkingnIncluding undercovernShelves always have itemsnUsual specials

To whom it may concern,nnI am writing to you to express my gratitude to one of your staff members Sulochana. Today on the 15/04 at 2:30 she helped me immensely.nnShe was very kind and understanding of my situation. I had come in to buy groceries with a work and income payment card. I had accidentally got to many items in my haste and we had to put some back. She was very patient with me. She also directed me to download the app where I have a digital member card which saved me from having to put extra items back.nnI am extremely grateful to her and she is an excellent member of your team.nnKind regards,nnMichael

It's a good New World. Always well stocked and many cashiers are very friendly and helpful but those express checkout Indian ladies are quite racist. I forgot one thing after going through the checkout and went back inside with my trolley, 2 bags and my daughter in the seat. Grabbed the item and went to thenExpress checkout as it was only item. Paid for the item and the indian lady asked for my receipt which i gave and started going through my shopping. Confused, I told her I had just bought these items a few minutes ago. She kept looking. I then said you can go talk to the cashier that served me if you're worried lol. She kept checking and said next time leave your trolley at the front. I felt confused like. I did nothing wrong but felt like I was. I understand people need to do their jobs but I don't think she would have done this if I was white.nnNew World Mt Roskill please train your employees better.

I wish I had the same experience as some of the other reviews. I have been multiple times and I have found many products not to be available. Strange layout, it’s annoying when you forget something in fruit section. The deli meat section is very small. The bakery section is also not as good as other new worlds. Finally haven’t had the best packing experience either compared to other stores.