New World Birkenhead

Friendly staff there who can speak a little bit of malay. Of course, the variety for food and drinks choices there for our trip here in Auckland.

Good location, heaps of parking all to itself, the store itself looks its aging. Went there on a Saturday morning after the New Year. Not all staff are friendly. Supervisors seem to be up themselves that they are too good to talk to customers but keeping chatting away themselves. Check-out staff are friendlyyou can tell they are part time students. Would not return again unless I am in the area.

New World prices being what they are. Convenience over price I guess. Store is well laid out and fresh produce very good quality.nParking is tight and quite busy. Exit can be tiresome if the road is busy, which it often is, but little known exit out back of parking lot can give access via traffic lights.

My wife experienced blatant racism at this fish shop from a staff member with a noticeable mark on her forehead. The way she was treated was not just rude but deeply discriminatory. When we reported the incident to the manager, he was dismissive and did nothing to address our concerns although he said he would pass our words to someone else. This kind of behavior is unacceptable, and we will not be returning. I have heard that many clients had the same issue with this lady before.

Since there is no option to provide no stars I have to click one. This is specifically for the customers of New World Birkenhead, please be careful about the scam they are running. They put a price at the isle and when you scan it at the check out it will be different price. I did complained this last time, but didn’t take any proof. I thought it was a one off mistake from them. Being a reputed retailer all the people in the neighborhood trust them and they are cheating on that. I bought 12 pack beer which was showing 27.99 at the isle and when it was billed it is 28.99 . Talking to the duty manager or the concerned people they are arrogant and not even feel guilty for cheating their customers.