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McDonalds Greenlane

  1. AUK
  2. Auckland Takeaway & Fast Food
  3. Auckland Burgers

Reviews, get directions and contact details for McDonalds Greenlane

McDonalds Greenlane
"McDonald's® has been New Zealand's favourite family restaurant since 1976. For almost 50 years, we've been providing millions of Kiwis with quality food that is served with a smile. With over 160 locations nationwide, Kiwis don't have to travel far to find their classic Big Mac and fries, a Happy Meal for the kids, or a great tasting cup of barista-made coffee. Almost everything we serve is sourced locally, and we take pride in supporting great New Zealand suppliers & their quality ingredients. There's dine in, Drive Thru & take out options, plus McDelivery® through our selected delivery partners and you can also keep track of the latest offers via the My Macca's app. We're also proud to be the mission partner to RMHC® New Zealand."
Address: 320-356 Great South Rd Greenlane , Auckland 1051, AUK, NZ
Phone: 09 524 2651
State: AUK
Zip Code: 1051


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Reviews
Probably one of the best McDonalds we've been to. Lots of parking with the closest marked with M. Lots of seating with some having access to power and USB ports. Range of seating to cater for individuals through to large groups. Very clean and well maintained throughout. Friendly staff.
I am writing to express my disappointment with the service I received at your location on green lane at 15 april 2023. When I arrived, I found the table and play area to be very messy, and when I asked your staff to clean it up, they were unhelpful and rude. Despite my repeated requests for help, your staff only came to my table once and then left without completing the job. When I asked them to come back, they told me to clean the table myself with a tissue and cleaner, which I found to be very unprofessional and unacceptable. Furthermore, I noticed that there was a shortage of staff, which led to a poor customer experience overall. I expect better service from McDonald's and hope that you will take action to address these issues. I would appreciate it if you could provide me with a response to my complaint. Highly unprofessional staff.
Good old maccas. Loyal to nz thank you staff 5/5 big mac. Free water on the left side of the shop.
What's the reason behind making icecreams right after receiving the order and letting them melt for 15 mins until the burger is ready? I was drinking my Choc Top Sundae today, after also receiving just a regular Sundae and paying for the Choc Top.. ‍‍ Always happens here and it's so disappointing! Also staff seems unhappy, especially at the Counter. Getting orders and items wrong. Geeez.
As expected for a McDs food wise. Happy with my large fries and partner had cheeseburger plus small fries. The drive thru was busy as expected for the time we visited. So decided to pop inside for our pre-dinner snack. One thing noted after we collected our food was how messy the place was. It was near impossible to find a clean table. And afterwards near impossible to find a bin we could put the rubbish into. Please see photos. Didn't feel welcoming or made me feel like returning in a hurry. Can't imagine how dirty it might be behind the scenes. Is it a McDonalds or is it a McDump ? This was where I wanted to go in my childhood days.... they have taken the magic out of it.
Self-service... order on screen and wait for order to be fulfilled and order number will be called out from the counter. Rated 1 star for service because it is consistently wanting. Staff always miss the little things... wrong sauce or no sauce... wrong burger... wrong drink... Atmosphere/environment is 1 star because the store is not clean. The tables and seats are not wiped down properly. The floor is often sticky... I don't think they prioritise the cleanliness of the environment. The store has a funky smell/odor. I recommend for the store to consider dedicated cleaner/s for the day.
Shocking experience for a McDonald's, took nearly 20 minutes for order when I counted 5 visible staff and 12 customers who were already seated eating. It became very apparent that drivethough was priority and those who were waiting were well in truly on the back burner. Will say the lady making coffee knows her game. Was a great beverage Parking: Located in a shopping complex Wheelchair accessibility: Had parks out fount of store
We got horrible coke zeros which we had to get replacements. To be fair it is extremely busy. The wait time is horrendous.Food: 2/5
No trays to eat in at 6pm. Playground was closed. I rang three times during the day to find out if it was open and there was no answer. No serviette dispenser. No receipts or tickets available from the ordering machine. I felt as though there could have been more service as we weren’t that late and we came for the children.
Busy sunday morning, so was expecting a long wait. Food was quick and the playground was a good size for the kids to run around for a few hours. Only let down was the cleanliness of the tables many were still riddled with rubbish or dirty from last patrons.
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