McDonald's Westgate

If only you could give a 0 star.nnSuper slow, always a line, orders are ALWAYS wrong, coffee is rank. Thank goodness another McDonald's is opening by Costco - let's hope the staff from this one don't try go work at the new one.nnThe only recommendation for this place is that perhaps you pay for your food as you get it. Whatever you order, you can gaurantee almost each time, it will be missing items and likely cold/not fresh.nnI've actually had to explain to their staff that they are paid for items in good faith BEFORE we receive our orders, simply not supplying what has been ordered is essentially theft. NEVER drive away without checking your whole order. Imagine if we just paid them $5 short because we couldn't be 'bothered' to pay the whole lot... we wouldn't get our food... so why should we pay for items they don't bother to supply.nnChildren's play area looks like it's never been cleaned. The floor is literally thick with grime. I wouldn't let my kids play here and it's a shame because they've gone to the expense of putting in a play area yet won't pay to have it cleaned.

Just walk in and order a Mac Spicy combo + 20 pcs chicken nuggets and the boss burger. Take away and open the bag when home. no boss burger and there is no chicken thigh fillet instead of a MAC chicken . I don’t know what to say…

The self serving printer machine never worked and the worst part is I ordered double Big Mac but when I got home I found they gave me only McNugget. Do not come to this branch if you do, good luck!

I have been a regular customer at this McDonald’s location, placing over 50 orders throughout the past year. Unfortunately, my experience with customized orders has been consistently disappointing.nnWhenever I request any alterations to a meal, such as substituting a beef patty with chicken, or adding extra toppings, the changes are almost never implemented correctly. I’ve tested this by ordering the same meal with and without alterations, and the customized orders are consistently mishandled. This raises concerns about whether the errors stem from a lack of attention or intentional neglect.nnThe most recent incident was especially troubling. My order was so heavily seasoned with salt and pepper that it was completely inedible. This level of oversight not only reflects poorly on the staff’s quality control but also detracts from the trust customers place in this establishment.nnI hope management takes steps to improve staff training and attention to detail to ensure a better dining experience for all customers.

Unsanitary. Flies everywhere. Slow. Rubbish left on tables for extended periods, and when after making a complaint tables are eventually and sluggishly cleared, they are not wiped; not a rag to be seen.nnFood remnants everywhere. Fly population seems to have taken up permanent residency in the place.nnThis is the worst MacDonald's I have ever seen. Staff appear to be untrained and the manager is out of his depth.nnQSCV Quality, Service, Value, Cleanliness used to the the mantra of this organization.nnFeels like it is right up there with 'Be Kind'.

Directions to McDonald's Westgate with public transportation

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