McDonald's Stoddard Road

Worker Maria was very friendly and patient with me while I took my time ordering. She recommended a big mac, which I thoroughly enjoyed. Our conversation made my day, she is truly a lovely soul. The food was fresh and well cooked, the restaurant itself wasn't too busy. 10/10 experience

Do not buy food from this McDonald’s. They will rip you off. Half filled large sundaes and big air pockets plus bad customer service and no satisfactory resolution or goodwill. The managers all need to be retrained.

I ordered two burgers, but I don’t know why only one of them came with a bun while the other didn’t. I can provide a photo. I don’t understand why this happened—if you were out of buns, you should have informed me in advance instead of saying nothing. This was really disappointing.

I ordered through the drive-thru and asked for a small combo, but the staff member told me they don’t do small combos. This confused me because I have always ordered a small combo from this McDonald’s before. When I spoke to the manager, they confirmed that small combos are available and apologised for the confusion. I appreciate the manager’s response, but better communication and training would help avoid this situation in the future.

Pulled up to the drive-through, not too busy. However, did not appear to be moving after waiting for a couple of minutes. I left the line and parked up to order inside. To my surprise my food was ready in less than qn1.5 mins.nnFood was well presented by Macdonalds standards. 4 stars due to apparent lack of service in drive through compared to in-store

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