Locals Cafe

Normally I love the local café. Have come here a few times, but today we got the criss-cross loaded chips, we'll they were so over cooked the potato on the inside had disappeared. The bacon that was on them tasted more like fryed luncheon then the bacon which was what it was meant to be. Our meals were brought at two different times, so I had finished my food before my daughter's food had even arrived. Yes they had a full house.

Wonderful breakfast place with fantasic eggs benedict that comes over hash browns. Great coffee of all kinds. Very kind servers and staff.nnTakeaway sandwiches looked good too, but fight get a chance to try them.nnHighly recommend!

It is one of the busiest cafes in New Plymouth.nnThe menu has a good selection and prices are okay.nnSince it was busy, we had to literally call people to clean our table. While the service staff took the used crockery and cutlery, they had to be called again to clean the table. The cutlery we were given was not clean, but was changed instantly when requested.nnThe staff which came to serve were friendly and served with a smile. I may be wrong, but on the day it was an all women team managing the cafe and they were good with it. Kudos nThe food was good and the portion size is decent.nnI loved the vibe of this place. It had enough seating. There are two indoor areas and two outdoor areas.

I was very impressed with the overall experience at Locals. My food was beautifully presented, cooked perfectly and tasted incredible. The staff were under a lot of pressure as the place was nearly full, but they didn’t panic once, the service was fast and friendly. We weren’t able to finish our meals as they were so plentiful, so I asked for two takeaway containers. The cardboard takeaway containers were given with a smile and no extra charge was made. I didn’t see any unhappy customers in the time I was there. Such a nice buzz about the place. The only thing I can fault was our iced chocolate and iced coffees coming out in plastic takeaway cups, it would have been nice to have them in a glass cup, and also better for the environment. However with being so popular and busy I can understand that making them in plastic cups may contribute to keeping wait times down as there would be less dishes. I was very happy with the short wait for our meals. I will be back, with more friends next time.

I was pretty disappointed with the staff's behavior today. How about a smile? She was so grumpy that she answered all our questions with yes, no, or one-word answers. Let alone the greetings. Really didn't feel welcome there. I suggest you use more friendly people for your business face and let antisocials help in the back stage.