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Kmart Hamilton

  1. Waikato
  2. Hami̇lton Department Store

Reviews, get directions and contact details for Kmart Hamilton

Kmart Hamilton
Address: Hamilton, Central Shopping Centre Bryce Street, Hamilton Central, Hamilton 3204, New Zealand
Phone: 07 837 0600
State: Waikato
City: Hamilton
Zip Code: 3204


Opening Hours

Monday: 8:00 AM – 12:00 AM
Tuesday: 8:00 AM – 12:00 AM
Wednesday: 8:00 AM – 12:00 AM
Thursday: 8:00 AM – 12:00 AM
Friday: 8:00 AM – 12:00 AM
Saturday: 8:00 AM – 12:00 AM
Sunday: 8:00 AM – 12:00 AM

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Reviews
Friendly staff. It is a big store but easy to find whatever you are looking for. Parking is easy with under ground parks. Located in the heart of Hamilton. The main transport hub for the cities public transport is handy. Just across the road. Open till midnight. Disability parking spaces are available.
I bought a sauce pan a few months ago and didn't use it but a couple days ago I used it for the first time and its bottom covered with blown bubbles. The manager declined my request for refund. Be careful when buying things from this store, make sure the quality is good enough
The staffing levels were insufficient, with only one employee present. Additionally, the employee's performance was subpar, resulting in an extended wait time of 20 minutes for customers to complete the self-checkout process. This situation caused the lines to become as long as they are during peak hours.nnDuring my visit, I observed a concerning situation where multiple customers engaged in theft due to the inadequate staffing levels. At one point, every single self-checkout machine experienced an error.nnEven if I desired to depart, I was unable to do so because my card had already been charged. However, for some reason, I required staff assistance.nnDue to all the delays, I arrived late for the funeral service, which resulted into extended working hours into the evening.nn0/10
Kmart offers a decent selection of products at reasonable prices, making it a convenient option for basic shopping needs. However, my overall experience has been somewhat underwhelming, warranting a three-star rating. Firstly, the layout of the store can be chaotic and disorganized, making it difficult to find specific items. Navigating through cluttered aisles can be frustrating and time-consuming, detracting from the shopping experience. Additionally, while the prices are competitive, the quality of some products leaves much to be desired. I've encountered instances where items purchased from Kmart have proven to be of subpar quality, resulting in disappointment and the need for returns or exchanges. Another aspect that could use improvement is customer service. While I haven't had any particularly negative interactions with staff, I've found that assistance is sometimes lacking, especially during busy periods. More attentive and knowledgeable staff would greatly enhance the overall shopping experience. On a positive note, Kmart does offer a convenient online shopping option, which can be a lifesaver for those unable to visit a physical store. The website is easy to navigate, and delivery times are generally prompt. In conclusion, while Kmart serves its purpose as a budget-friendly retailer with a decent product selection, there are areas in which it could improve to elevate the overall customer experience. With some adjustments to store layout, product quality, and customer service, Kmart has the potential to earn a higher rating from me in the future.
Be careful parking in their carpark got slamed a $60 ticket in a 90min zone just because I went to warehouse loos first before entering KMart. Meter persons watchs you. I did go into Kmart but no proof so fined.
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