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Harvey Norman Hamilton

  1. Waikato
  2. Hami̇lton Department Store

Reviews, get directions and contact details for Harvey Norman Hamilton

Harvey Norman Hamilton
Address: 10/16 The Boulevard, Te Rapa, Hamilton 3200, New Zealand
Phone: 07 850 7300
State: Waikato
City: Hamilton
Zip Code: 3200


Opening Hours

Monday: 8:45 AM – 6:00 PM
Tuesday: 8:45 AM – 6:00 PM
Wednesday: 8:45 AM – 6:00 PM
Thursday: 8:45 AM – 7:30 PM
Friday: 8:45 AM – 6:00 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: 9:00 AM – 5:30 PM

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Reviews
I would like to express my sincere appreciation for Daniel from the furniture department.nnHe was an absolute lifesaver. I was carrying a very heavy coffee machine back to the store for repair and had to take a break at a table in the furniture department because it was too much for me to manage alone. Although Daniel was already assisting other customers, he noticed me, came over to check if I was okay, and kindly offered to help.nnDaniel then carried the coffee machine all the way to the appliances department for me. His kindness, awareness, and willingness to go above and beyond truly made my day. I was so grateful for his help and couldn’t thank him enough at the time.nnPlease pass along my thanks to Daniel and recognize him for his excellent customer service. Employees like him make a real difference.
I recently purchased a 55” LG G5 TV from your Te Rapa store, and I would like to express my appreciation for the exceptional service provided by Rick Bishop.nnI had initially visited the store with a friend who was looking to upgrade her laptop and gain a better understanding of her options. While browsing the TV section, Rick approached me. His manner was professional, friendly, and never intrusive. Our conversation flowed naturally, and it was immediately clear that Rick has a genuine passion for televisions and technology, demonstrated through the depth and clarity of his explanations.nnAt one point, I mentioned that I was “just looking and not planning to buy,” and unlike many salespeople who might either withdraw or push harder, Rick remained engaged in a relaxed, informative, and enthusiastic discussion. It felt like speaking with a true tech enthusiast rather than someone delivering a rehearsed sales pitch. I genuinely enjoyed the conversation.nnFrom not intending to purchase a television at all to becoming the proud owner of one within a week, I can confidently say that Rick is one of the best sales professionals I have encountered in any electronics store in New Zealand.nnI would also like to acknowledge Kiri Stephenson, who assisted with the purchase on 20 November. She provided valuable insight into aftercare, surge protection, and ownership considerations. Her approach was knowledgeable, thorough, and reassuring.nnYou have a fantastic team, and it was refreshing to see a strong sense of mutual respect among staff—there was no sense of salespeople competing for customers, only a shared commitment to excellent service.nnKeep up the great work.
Purchased TV from them over black friday, the staff that I had dealt with were all cheerful and easy to deal with. Biggest complaint is that when purchasing there was a lot of upselling of products like extended warranties, a surge protector and even screen wipes for the TV. Quite frustrating, even when I said that I didn't want the extended warranty they tried to argue with me about how I should buy it .
Poor customer service. There is no system to serve the person waiting longest. I was waiting for 20 minutes, then went to the counter to try and buy something, and was told I had to wait for sales person. Sales person was too busy selling someone an extended warranty they dont need, and a surge protector that will very unlikely be required for a product that is allready protected under the consumer guarantees act. I believe sales ethics need to be improved.
We came to Harvey Nirman to purchase a computer. We ended up with a computer and 4 phones.nLolnDuhita the sales representative was absolutely outstanding.nHer knowledge her wisdom her helpfulness was outstanding.nThank you Duhita for everything.
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