Jaycar Electronics Hamilton

Found that speaker I really wanted. The sales person was very nice and friendly. It was pleasant to discuss different speakers and technical stuff

I wish i could give them 0 star.nI had a product which comes under the 6 months warranty and it got broken. When i went there to replace the guy was too rude and didn't replace for me. He even didn't look at me and start talking to someone else in the store. Didn't even explain me why he can't replace this for me. This kind of rude behavior not acceptable at all. They should at least respect everyone whoever comes to the store. Never ever recommend jay cars at all.

Worst, most rude customer service I've ever experienced. Very obvious there is a management problem. 0/10 wouldn't go back

Store manager Jordon was rude to my autistic son. He’s 11 and had some Christmas money he wanted to use for headphones. He’s working on his social interaction skills so worked up the courage to ask he manager himself if the headphones would be compatible with his Nintendo switch. The manager was dismissive and rude and told us no Nintendo switch has Bluetooth. I asked why when we looked it up online it said some are compatible with Bluetooth as I know nothing and he responded with “argue with me if you want but I have a switch it doesn’t have Bluetooth maybe new models do” very loud and very aggressively. We were shocked so were other customers. He then told me I was rude and when I asked about who I can talk to about the way he treated us he said call the 0800 number and you can leave. Ridiculous way to treat customers especially as a manager and even more so when my son has special needs. Went home in tears will never be back.

I'm a club member and wanted to order a portable fridge online but the checkout page kept crashing so I drove there instead since it wasn't far and it's good to see the real-life size of things. Because we knew what we wanted we were pretty quick yet hey were very lovely and helpful and answered all of our questions. I would 100% recommend and go back if needed to.