Il Capo Pizza And Pasta

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Address: 194-200 Ruapehu Drive, Fitzherbert, Palmerston North 4410, New Zealand

Phone: 06 350 0040

Website

State: Manawatū-Whanganui

City: Palmerston North

Zip Code: 4410

Opening Hours

Monday: Closed
Tuesday: 4:30 – 8:30 PM
Wednesday: 4:30 – 8:30 PM
Thursday: 4:30 – 8:30 PM
Friday: 11:00 AM – 1:30 PM, 4:30 – 9:00 PM
Saturday: 11:00 AM – 1:30 PM, 4:30 – 9:00 PM
Sunday: 11:00 AM – 1:30 PM, 4:30 – 8:30 PM

Update Info

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Reviews

I recently ordered three pizzas from this establishment and was extremely disappointed with both the quality of the food and the lack of customer service. For a total cost of over $70, I expected a much higher standard than what was provided. The pizzas we recieved would be the worst pizzas we have ever tried to eat with the overall quality falling short of what one would anticipate from a once reputable pizza place.nAfter my experience, I sent an email directly to the business, outlining my concerns and suggesting that a refund would be appropriate given the circumstances. Unfortunately, I received no response whatsoever. This lack of acknowledgement and accountability from the staff is deeply concerning and speaks volumes about their approach to customer satisfaction.nI am writing this review to make others aware of my experience. I strongly believe that a business should not only deliver on quality but also stand by their products and address customer feedback promptly and professionally. Based on my recent order, I cannot recommend this pizza place, and I would advise others to consider alternative options before spending such a substantial amount of money.nIn summary, the poor quality of the food and the absence of any response or compensation following my direct communication have left me very dissatisfied. I sincerely hope this feedback encourages the business to improve both their food and their customer service in the future.nWhat was once an iconic take away under the old ownership, is now completely the opposite.

The staff was friendly. The interior looked like an authentic Italian restaurant. But the foods weren't. We ordered one large pizza and two pastas, and it took more than 40 minutes. I ordered a Margherita pizza, and it wasn't. Check the photo. It is my bad for not checking the ingredients carefully. The pizza dough was more like bread. It was more similar to Pizza Hut-style pizza. The lasagna was terrible, with a bitter taste, as mentioned in another review. The other pasta was okay, according to my partner.

First time ordering Kai from il capo and ordered through deliver easy so my review is purely based on the Kai. Kai was really yummy, we ordered 2 pizzas and 3 pasta dishes which we shared out between 7, 2 adults and 5 children so small portions of each pasta but enough for a full serving for all of us. I ordered everything as is so I could see how everything was without any extras. Pizzas were yummy I love blue cheese so I ordered the cheese pizza, very well balance of cheeses without the blue over powering so the kids still enjoyed it and the other great amount of toppings and flavour was great, only critique on the pizza was the base is a little dense but still really enjoyed and filling. The pastas had great flavour and really yummy too, the fettuccine had a nice thick creamy sauce so did the tagliatelle. The lasagna was ok, the bechamel was creamy and had nice consistency, pasta cooked great but the mince and tomato lacked a little oomf. Though the Kai was great and really satisfying I did give it 4 stars based on the little things. Still really great and happy with what we had would order from there again.

We always used to order the carbonara from here as it was the best in town, went there today for the first time in a while and… the picture speaks for itself. The sauce is scrambled eggs, have used normal ham instead of pancetta and just… I have no words.nThis place used to be so amazing - based off the other reviews they seem to be under new management/ownership.

We went here with the family on the weekend.nnThe food was amazing. Best pizza's we have ever had. So many toppings and so much flavour.nnWould also recommend the milkshakes.

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