Hell Pizza Balmoral

I must say I was impressed w/ how piping hot our order was tonight!! As if we were in store picking it up, we ordered the double mischief I thought this had less taste than the rest of our order, brimstone with a few minor tweaks, onion rings w/ chipotle salsa and lamb shank w/ mashed potatoes- good portion sizesFood: 3/5

I've been ordering from Hell Pizza Balmoral for the past few years as it's my local - but I have to say, every single order I've ever received has been absolutely delicious. The food is always piping hot even when we get it delivered and the staff are always super efficient and lovely. We typically order vegetarian pizzas, sides and desserts and they're never a miss! So many great options! No pics to go with this review because I scoff it too fast haha but great job team!

Not delivered at requested time, then when "redelivered" we were emailed advising it was running late - no worries. After an hour, we called to ask how much longer to be told it had been delivered with no email, text or call notification. Food was left at door and completely cold. And then when we followed up on this were lied to, saying the driver tried to contact us but our phone wasnt working!! We only ordered from here due to being a close by restaurant that wasn't sold out of "death by chicken" pizza even though their ratings are low. Now we know why.

Ordered through Uber eats, Hell has its own drivers and the pizza was 30 minutes later than the latest estimated time they gave me. Loaded fries were edible but there was nothing impressive about them. Normally waffle fries taste good but somehow these ones didn’t. I tried the pizza with the impossible beef and it was drowning in honey mustard which made it sickly and hard to eat. The other pizza I got, a pepperoni and ham pizza was about the same quality as getting a budget ready made pizza from a supermarket. A gourmet pizza from the supermarket would be better than the kind of pizzas Hell is making in my view. I’m a keen pizza maker myself and was curious to see if Hell pizzas are any good. Not my kind of thing, but if you like pizzas made with zero love and covered in sickly sauces then give them a try.

What have you done to the lust deluxe pizza? Why covered in pepper to the point it was uneatable. The remade ones were better but still very pepper heavy. The family have spoken only domino's from now on.

Okay pizza, the toppings were unique. A little pricey but the service was fast. The snack size is definitely just a snack so I need to keep that in mind next time.Food: 4/5

Great service, very friendly and sincere staff. Thank you for the awesome pizzas.

Would not recommend to anyone! Ordered here twice and was stitched up both times. First time my order didn’t go through apparently even though I paid for it, and instead of just looking into it they made a big deal about it saying I hadn’t paid. After a long time of following up and them finally looking into it, they realised I did pay for it and guess what, the order didn’t go through . Second time was a similar issue. The owner is terrible and is not understanding of his system being corrupt. To top it off apparently the owner is never in Auckland, so if you have a problem he’ll be in Indian and not able to help you for a few days. So unless you want to get finessed I’d steer far from this place

Kids got their library card free treat here.....happy with the chicken topping, will try something else next time Wheelchair accessibility: Accessable

If you like not receiving your food despite ordering it hours ago, and being lied to by the staff that it’s minutes away this is place! Still have not received the order. We ordered through UberEats I called the restaurant and the guy said it was the drivers fault even though Hell uses their own drivers for Uber. No accountability or responsibility from the restaurant who said they ‘probably’ made the order. Now we can’t get a refund for the order because the order is still on-going on the UberEats app. They can’t even send me replacement food because their drivers are delivering other peoples food.