FreshChoice Ranui

The people here are great and always friendly, however I do not recommend buying via Uber Eats - I have done this on a few occasions and almost every time something is wrong. They did not substitute some ice cream I got, so they wrote a note on the delivery box to get refunded which I have done via Uber Eats. I understand if something is out of stock, but I also ordered one count of 600g of kiwifruit for $8 only to receive a single kiwifruit. Shop in store if you can, but definitely avoid buying via UE.

Picked up a rug doctor from here to clean some furniture, really lovely people here who were very helpful. There's a great Sikh guy who's super friendly and very chatty. Thanks for making my chore day that much brighter :-

Overcharges a common occurrence! Update: I got over charged again today - strawberries labelled $4 scanned and charged me $5.99 - as per photo. After double checking I went and showed them the overcharge - person at the counter just gave me a $2 dollar coin and said “I don’t know how it happened no sorry said”. Lady at the counter charged me double the price for the Apples. After I paid and checked the receipt I raised it with her - quietly refunded me the price difference without saying sorry. With cost of living soaring like this the Store can probably do a bit of training to the staff not to over-charge customers like this, also be courteous and say sorry when they did over-charge. A reminder to the customers at the Store to double check the receipts after paying.

This supermarket never has stuff in stock when buying off uber eats, then you can’t cancel it when they don’t have what you want so your left with all this other stuff you won’t need anymore but then you can’t, bc the order has already been placed. Do not recommend this shitty super market

I went to the store with my mother-in-law and requested to speak with the store manager Hardy. We explained that last week my mother-in-law did her usual weekly or fortnightly shopping and she was mistakenly charged for someone else's groceries. We provided proof from our bank statement and Hardy first apologised for the mistake, acknowledged that it happened and went about fixing the error by promptly requesting a refund for the overcharge. Harish actioned this straight away without any delays or hassles. Thank you both, Hardy and Harish for making this refund process seamless. We will continue to shop and support our local Freah Choice store.

Directions to FreshChoice Ranui with public transportation

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