Crowne Plaza Queenstown, an IHG Hotel

Great hotel, lovely staff who couldn't do enough always with a smile. Great valet car service for $30 but paying $500 per night I would have expected that to be free. Location couldn't have been better and the hotel was extremely clean. The only negative was the door adjourning our next room was rather thin and we could hear the neighbours conversations.... Would have liked a bit more privacy. Overall 5 star hotel and would highly recommend.

Everyone we came into contact with was just wonderful and very helpful. The breakfast was really nice and we came in late on evening and had pizza in the dining room that was really good. We had a great stay. My only negative was how cold it was everywhere in the hotel. 18 degrees according to my phone. We had to have a heater brought to our room.nAlso the 2 guys at the concierge counter were excellent. We had 2 bookings cancel due to weather and they were great at helping us with new arrangements.

Simply shocking!!!!!!!!nYou call the reception and nobody will ever show up at any time....rooms still with shower into the bath!!! We have called 6 times for coffee capsules, and 8 times for a bottle of champagne, NEVER HAPPENED, we had to go somewhere else.n$100 more per night but please go to sofitel, beautiful 5 stars....don't waste your money simply because they have a good location....

Enjoyed our recent 4-night stay, especially the excellent service from all staff - front desk, concierge, restaurant + room service. Room was very nice, with good lake views + comfortable bed. Only suggested minor areas for improvement: international plugs, more USB plugs + magnified shaving mirror.

Best location! Breakfast was soooo good and the service was super friendly. The restaurant has amazing views and menu is very affordable. The pizzas are delicious.nThere was a rainy day during our stay but the staff was quick to suggest indoor activities to entertain kids and adults. 10/10

Directions to Crowne Plaza Queenstown, an IHG Hotel with public transportation

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