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Canopy Imaging Kerikeri

  1. Northland
  2. Keri̇keri̇

Reviews, get directions and contact details for Canopy Imaging Kerikeri

Canopy Imaging Kerikeri
Address: 1381 State Highway 10, Kerikeri 0293, New Zealand
Phone: 09 407 6222
State: Northland
City: Kerikeri
Zip Code: 0293


Opening Hours

Monday: 9:00 AM – 2:30 PM
Tuesday: 9:00 AM – 2:30 PM
Wednesday: 9:00 AM – 2:30 PM
Thursday: 9:00 AM – 2:30 PM
Friday: 9:00 AM – 2:30 PM
Saturday: Closed
Sunday: Closed

Update Info
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Reviews
Recently visited here as directed by Orthopedic surgeon. Very pleasant experience. I nodded off a few times while in the MRI machine because I was so relaxed and comfortable. Friendly staff.
Not very pleased for a number of reasons. Firstly my husband was told he’d have to fast for 6 hours prior to his appointment which he did, this is never pleasant but of course he was going to do what was told was necessary. Upon arrival at his appointment the sonographer told us he hadn’t needed to fast at all and that he was advised to by mistake! How slack is this! We had over an hours drive to get to this appointment from Kaitaia, not at all pleasant for my husband to have done on a completely empty stomach unnecessarily. Really annoyed about this - it’s highly unprofessional to wrongly advise patients to fast for such a long period. He also held a full bladder for over an hour after being told he had to - again the sonographer said this wasn’t actually necessary and he again was advised to by mistake.nnAlso had a rude receptionist call on Friday 16th June in the morning regarding getting my husband in on the cancellation list. She rang with an appointment offer that he couldn’t make and she got really shirty about it - annoyed that he didn’t want the appointment and then started carrying on about how he hasn’t wanted a previous cancellation appointment too. Often these appointments are very last minute, we live far away and physically couldn’t get to them in time. Whatever reason - if someone doesn’t wish to accept an appointment off the cancellation list you don’t make a big deal over it! Her attitude was unacceptable towards my always polite husband.nnVery poor administrative efforts. Some retraining is clearly needed. I hope someone reaches out for a partial refund or compensation as we paid a lot for this appointment and are not happy with the administration part of the service we have received.
The ultrasound lady is absolutely amazing, so skilled, knowledgeable and very caring and kind, which is really appreciated, especially during pandemic times. We travel 1.5 hours to get our scans here and although we now have the option to do so locally we will continue to come here because the quality of care and service is exceptional. Only difficult thing is getting through on the phone to make your appointment at times can be hard.
Friendly staff as soon as you walk in always welcoming , Magna who does X-rays great member as well as ladies who do the ultra sound , been a few times no issues with the service at all , thanks
Thank you Magda for making all of our ultrasounds so comfortable, professional and enjoyable. You deserve 6 stars!! You and your co-worker truly enjoy your jobs.nnReceptionists are a bit confused it seems with making appointments and taking payment. Very random mask policy but they provide the expensive N95 masks. Never pick up the phone when we tried. Midwife confirmed they're never able to reach them over the phone even though they have a priority line for medical staff.
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