ASURE Rotorua International Motor Inn

Great service from the very friendly and cheerful girl on the front desk. I hope she finally managed to watch a rugby game!nnRooms are very well appointed and double glazed glass keeps the noise down. Bathrooms have a nice heating system inside with heated towel rails as well- great for winter.nnOnly minor issues was the lack of parking space- the very popular Japanese restaurant at the front seems to take up a lot of parking. Apart from that all was great

I’m genuinely worried and disappointed with this motel. As a regular visitor to Rotorua during school holidays, I expected better, but this experience has really upset me. While the staff were nice and friendly, my room was a complete mess upon arrival. To start, I found an open half bottle of milk and leftover ice cream in the fridge. The floor was not vacuumed properly, with dust everywhere, and a towel was left in the bathroom. The spa pool was dirty, there was a teacup left near the pool area, and I even found plaster from a previous guest. One of the lights was broken too. While I understand that housekeepers can make mistakes, I really feel the business owner should take a closer look at these issues. This has been such a negative experience and I honestly don’t think I can bring myself to return.

It was good, it was nice and new, but it was a bit worn down on the inside. Only a two seat sofa for a 4 person accommodation, only one coat hanger, and a bit of mould in the bathroom. Staff were friendly and helpful. A little bit more attention to the cleaning and it would be 5 stars.

Friendly & helpful staff, cozy room, & great central location!! Our shower head Unit 7 was broken, but we were able to make it work. Enjoyed the breakfast each morning at the Japanese restaurant adjacent to the hotel, & one dinner there, too!!

Rooms were nice and accomodating. Beds were comfortable. Have all the necessities you need in a room. The spa was definitely a plus. The bathroom/shower was a climb in bath tub with a small glass door. Decent pressure. The toilet rolls were small, half a normal size that we nearly run out of on 2nd night and had no availability to more. Even the servo across the road had none so had to have tissues provided by motel as back up. Parking, was a nightmare. Had to be back at room before 3pm when other guests would check in otherwise would lose carpark space. Astrid, was amazing as well as other staff and cleaners. Would go back at that price. Thanks for the stay team

Directions to ASURE Rotorua International Motor Inn with public transportation

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