Yo-Get-It

Customer service absolutely deplorable. Definitely would not purchase from the Northland store ever again. Clearly the staff need to be taught the art of speaking, manners and general customer service etiquette. The female staff member stood back and watched my daughter struggle to get the matching to work and instead of offering assistance she suggested that it’s common sense and if the product ends up in the tray then she will have to clean it up. Argumentative, rude and left other customers waiting so that she could stand and argue her point. Never experienced such disgraceful customer service.

Wonderful customer service! A female staff working had to deal with a very rude lady and her daughter who had made such a mess and did not apologise for it, and she dealt with it in a respectful way! Yogurt was delicious and I’d definitely come back again!!

I’ve tried a few of these places and this one is one of the better ones. Lots of flavours and today was strawberry, vanilla and chocolate, coconut and more. You can mix your flavours which is nice and the containers are just the right size. The toppings are fabulous, better than most of these style stores. Pricing is by weight and if you guess the weight it’s free. My friend had a cone which is also very nice to fill with your yoghurt choice. Kids life this place but as a parent, I’d be mindful they don’t fill their cup with too much sugar. $12 for an Acia bowl sounds a lot but I’ll give it a try next time. Staff are very friendly and very helpful. Note: wheelchair friendly. Kid friendly. Good parking at Northland. d e b i

Really good thou bit pricey. I had vouchers which saved me quite a few dollars off. Mango flavor was out of stock thou I managed to get a small chunk. 10/10

Disgusting. Use to buy here a lot. Male staff member with long hair on 3/9/22 at 4:45 pm touched money, his mouth, nose, and then touched the cone that he served to us without using tissue or sanitising. He then laid the cones on the bench as if it was nothing. Had to ask him if the bench was clean which he replied "oh no, probably not" then pretended to replace the cone with new one. Never buying here again. Very unsanitary.

Really loving this at the moment, special yogurty treats. Recommend keeping and reusing the spoon they serve you with, so they aren't being thrown out after a single use. they are sturdy and way better quality than single use stuff so it's really worth it if you go regularly.

I love their original frozen yogurt. IMHO It's one of the best in Melbourne. I find their you guess it you get it free promotion to be a bit skewed in their favor as you have to get it exactly right which hardly never happens. That said they also have a loyalty program, so no complains.

Popped in to get some yoghurt from my favourite place and was shocked to see how dirty and staff just standing there eating. So filthy and was completely put off buying anything.

Mango flavour with caramel and chocolate topping it was good was not able to finish small portion, Good to eat in summer. I had it just the other day in cold and it made me shivering haha

Choose your own mix of frozen yoghurts in a cup and top with your favourite toppings, possibilities are endless! You can however, get carried away and end up with a pricey dessert.