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Reviews, get directions and contact details for Xin Hua Bookstore

Xin Hua Bookstore

Story

543 Station Street, Box Hill, Vic 3128



"Our Store is open. Take care & keep safe."
Address: 543 Station St, Box Hill VIC 3128, Australia
Phone: (03) 9078 5968
State: Victoria
City: Box Hill
Zip Code: 3128


Opening Hours

Monday: 10:30 AM – 8:00 PM
Tuesday: 10:30 AM – 8:00 PM
Wednesday: 10:30 AM – 8:00 PM
Thursday: 10:30 AM – 8:00 PM
Friday: 10:30 AM – 9:00 PM
Saturday: 10:30 AM – 9:00 PM
Sunday: 11:00 AM – 7:30 PM


related searches: xinhua bookstore box hill, xinhua bookstore melbourne cbd, xinhua bookstore online
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Reviews
A very comprehensive chinese book store. Went there for a English-Chinese dictionary. Customer service was superb. Last immediately greeted me as I stepped in and ask if I need help. I showed her a picture of what I need and she gets it right away for me. I asked about the website and she explained very clearly to me. If ever need another item, it’s just a phone call and then pick up. Thumbs up!
The lady at the counter was super helpful and definitely knows how to help me. She knows what is in the shop and is very experienced. I went in to buy a Chinese English dictionary and she knew exactly what I needed. I also liked her style as she was honest and let me decide as a customer. She also explained the product again to ensure I understand what it is when I asked to look at the dictionary. It was sealed so I asked if I could look at the set up. Straight way she said yes & went to remove the seal for me. I learnt a character the day before, I knew the pin yin, I could find that straight away when I looked through the dictionary. I said I'll buy it immediately. I also saw some red packets that I liked. There was 1 style that I wanted to buy. I said please add this too. She said we sell individually so you can buy how many you like. I said can you please count how many there is in the packet? She counted and said there is 16. She explained they put 2 packets into one. The thing I really like about this lady is - she knew I did not speak Mandarin. She treated me as a valued customer in the bookshop that had majority Chinese books. It makes me comfortable to go in and ask for help. It is the attitude that will encourage more and more people who do not speak, read or write Mandarin to learn Mandarin. This is the attitude to embrace if the wish that Mandarin will one day become a lingua franca round the world. Embracing all Chinese descent as well as everyone else - just like the English language. Put aside the ego and judgement and arrogance and work with a neutral attitude to help and work together. In Chinese medicine, that is to act and move in the Regeneration cycle. The destruction cycle is with the ego, judgemental and arrogant attitude it puts the other person in defense mode naturally.
Pretty good bookstores. You can also order online and they can post the book to you. Very convient.
They have many different Chinese books and can be booked in advantage, it’s good.
Great selection of books with friendly service, went there looking for kids mandarin books and found what I needed. Convenient location, close to train and bus station and Box Hill central. Highly recommend.
Really good selection of books and very helpful staff!
Very friendly and good service. So many books and dvds from all sorts of genres.
Great bookstore! Purchased an English-Chinese dictionary and was impressed by the product quality.
I agree with the reviewer Janice Ong about one of the staff whose name is Tina. She was rude and arrogant on several occasions when I went there. She lied a few times when she promised to order something for me but didn't. If she wasn't pleased with you she set an atmosphere to make it very unpleasant for you. She must be the boss to afford to do this.
It has a broad range of varieties of Chinese books HOWEVER with rude, sarcastic attitude and bad mannered Chinese lady shop assistant in her 20s or even early 30s? in the shop, this will bring a big THUMP DOWN on this outlet. The management must take action on this staff a short hair lady counselling /retraining or else you will lose more more customers in the future. She is not fit to be in the customer facing section, should put her at the back end room!!
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Directions to Xin Hua Bookstore with public transportation


Box Hill Bus Station/Station St (Box Hill) 80 meters
612
Box Hill Bus Station/Station St (Box Hill) 80 meters
270
Box Hill Bus Station/Station St (Box Hill) 90 meters
302
Box Hill Bus Station/Station St (Box Hill) 90 meters
735
Station St/Rutland Rd (Box Hill) 90 meters
733
765

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