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Reviews, get directions and contact details for OSIM

OSIM
Address: Shop 74A Centro Box Hill Shopping Centre 1 Main Street, Box Hill VIC 3128, Box Hill VIC 3128, Australia
Phone: (03) 9939 9817
State: Victoria
City: Box Hill
Zip Code: 3128


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 10:00 AM – 7:00 PM


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Reviews
DO NOT BUY FROM OSIM Google star rating is fake, customer get give extra year warranty when they purchase from them if you give them 5 star review. Do your research on this company as you will find they have no customer service. I ordered a seat after 4 weeks was told sorry we lost your order. Then they tried to get me to sign waver if seat was damaged while delivered. I am still trying to get my $12000 back. Can't talk to any other than email.
I bought an Osim massage chair from the Boxhill store and it was delivered by Eric. The delivery process was utterly terrible, they came late, scratched my floors in the process and didn't even set up the chair properly. Very much regret purchasing this given how terrible the post service was. I repeat, it is not worth purchasing this very expensive chair if the after service is terrible and they scratch your floors.
Vinny offered great customer service and answered all my questions. A very happy customer.
Great experience with the staff and process. Got what I wanted. Highly recommend!
Excellent service from Winnie, polite and friendly.
Very happy with my chair, bought it from Fay on Boxing Day.
Excellent service, the service department was easy to contact online. Wilson, the service person, was punctual in both visits. Very polite and efficient. He knew what he was doing. More importantly, he was very tidy and clean, especially considering the pandemic that we are currently experiencing. The OSIM chair is working as new. Big thank you.
Great experience and service with boxhill staff Fay.
Very good customer services, staffs are very friendly and aswer all our quesrions. We have tried the massage chair for a few times and finally decided to buy one. Very good experience.
Fay provided excellent service and knowledge on the product and was very patient with us. Would definitely come back!
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