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Woolworths

  1. Hawker
  2. Australian Capital Territory Grocery Or Supermarket

Reviews, get directions and contact details for Woolworths

Woolworths
Address: 1 Hawker Pl, Hawker ACT 2614, Australia
Phone: (02) 6132 9302
State: Australian Capital Territory
City: Hawker
Zip Code: 2614


Opening Hours

Monday: 8:00 AM – 10:00 PM
Tuesday: 8:00 AM – 10:00 PM
Wednesday: 8:00 AM – 10:00 PM
Thursday: 8:00 AM – 10:00 PM
Friday: 8:00 AM – 10:00 PM
Saturday: 8:00 AM – 10:00 PM
Sunday: 8:00 AM – 10:00 PM

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Reviews
Five stars for Michael who served me this afternoon, 4 March 2024. He undertook his job with a smile. He promptly scanned all my items and packed my bag. He checked if I had a rewards card and whether I required any cash out. It was so nice to be service by someone who understood their job.
As a local, and long serving customer, the service has really deteriorated, let alone the range they initially had.nRecently, I was held up for over 30 minutes as a product was on sale online but not in store. There was no information online to advise it was an online sale only. After multiple staff members giving me one excuse after another, the manager finally advised me that it should have been marked down. This incident has happened many times. They will give you every excuse under the sun...we are a metro store, its an online sale, it differs from the catalogue, even though it was not in the catalogue. So I write to Woollies, and Dana responds, with the complete opposite, saying online sales are not available instore. Woollies need to provide this information to the customer, as the online sales that are only 'online sales' are clearly marked.nPLEASE clean up the shop, fill the damn shelves, and give proper customer service instead of hiking your prices by 50% and continuously giving lame excused. So much for sticking with your policy.
Smaller shop with lots of products plus plenty of mark downs and great specials.nA hidden gem. Lovely staff.
Went to the cashier around 7.49 Pm today and a lady with black hair served me. I was very tired that is why i did not go to the self counters. The lady did not help me at all to pack up my stuff back to the bag. I took them all out and gave it to her, after scaning and billing shebasked me to pay. I actually started packing while she was scanning. When I stopped to do the payment she nicely folded her arms and stayed. Was making her hair nicely too. I felt sad. At least one or two items she should have put. I had like 6 items. I was so tired, otherwise will never go to the counter for this. I was struggling to pack things in one bag as there was a milk bottle and a big case of eggs. She saw this and did not care. After paying the money and started doing my own packing again i asked her can y help me please. Believe me she just gave me a bold and sort of a sarcastic look, as if it is something i should not ask. She just touched the tuna can and was tapping on it. I said it is ok and came out. She had no empathy at all. I always like to help the service officer as i know they are tired too. But here she was not willing to help at all. And that attitude. Y feel sorry for your self ,when y get a service like this at the end of a hard day.nThe number on the receipt was POS 008Trans 4000 19:49 19/06/2024n1089 HawkernShould say i come here only twice a week when my children come for basket ball, as I do not live around, but like the store very much as it is very convenient, easy parking and i find everything in a tiny spot. Two other days went to the counter and got a super good service. That time had lot of items. Glad that this lady was not there. Otherwise still I will be packing up my stuff there.
Pretty average store. Smaller than others but large enough for basic essentials. No deli and pretty limited meat section. I can deal with these but the one thing I struggle with is the consistency bad customer service when checking out.
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