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Reviews, get directions and contact details for Windsor Smith Chapel Street

Windsor Smith Chapel Street
"Windsor Smith is an Iconic Australian Footwear Brand.Established in 1946, as a Melbourne-based family-owned business, it quickly expanded to become Australia’s No.1 brand of men’s fashion footwear.With its growing popularity, Windsor Smith embarked on a new and highly successful venture in 2009, with their first-ever women’s footwear range.Now stepping into the 3rd generation of this family business, we strive to create individual styles that are inspired from unique global trends.Our customers turn to us for on trend statement footwear that evoke effortless street style appeal."
Address: 471 Chapel St, South Yarra VIC 3141, Australia
Phone: (03) 9826 3500
State: Victoria
City: South Yarra
Zip Code: 3141


Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 10:00 AM – 6:00 PM


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Reviews
Had terrible experience with one of the staff member Amaka. Bought my shoes here. Found out a fault a day later. Came back and asked for a swop. The guy rejected to do so as he had to raise a formal complaint with a head office. So I had to come back another day to swop. He took photos, my contact details and promised to call back when he get a resolution. I also asked him to put aside a new pair as they were on sale and I didnt want end up without shoes. He told me that he put a pair aside for me. Four days after another staff member contacted me and advised they don’t have a cope of my receipt to proceed with my case. On top of this she doesn’t see any shoes put aside for me. So, we had to start from the scratch. Thanks god Alexandra was very helpful, proactive and professional. Today I came to the shop again and swop a pair of shoes. Windsor and Smith why is this so difficult to simply get good quality shoes in your shop for the money you ask? Why do I need to deal with rude and non customer oriented staff like Amaka ?
Not even worth 1 star to be brutally honest. Windsor Smith home-brand shoes are the worst quality shoes I have ever owned. Check Product Review Windsor Smith for further details
I know they have copped a bit of flogging with reviews so I was nervous about buying them. But they've been great and lasted quite a while.
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