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Westpoint Motor Company

  1. Bairnsdale
  2. Bairnsdale Car Dealer
  3. Bairnsdale Car Wash
  4. Bairnsdale Automotive Manufacturer

Reviews, get directions and contact details for Westpoint Motor Company

Westpoint Motor Company
Address: 540 Main St, Bairnsdale VIC 3875, Australia
Phone: (03) 5152 1941
State: Victoria
City: Bairnsdale
Zip Code: 3875


Opening Hours

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 8:30 AM – 12:30 PM
Sunday: Closed

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Reviews
I bought my car there,have no problems with it,But getting serviced is over $300 bit steep,but,don't know anyone else atm,but staff are nice and helpful
Just picked up my new T60, very happy. Thankyou to everyone there
The 1 star relates only to after sales service. My experience purchasing my new SsangYong Musso was very good, however, my experience with the service manager following a breakdown of my vehicle was the worst I have ever experienced. He showed no interest getting my vehicle back on the road quickly. After waiting 4 weeks for the component to repair my car, he was still showing no sign of being proactive in expediting the part, he was full of excuses and no solutions. In the end he told me that my customer satisfaction was not his responsibility, but the responsibility of SsangYong Australia and that I would have to call SsangYong myself ??? Interesting approach to customer support. I did ring SsangYong Australia myself and spoke to someone who actually cares about customer service and the part arrived at the dealer 2 days later. To his credit he did have my car repaired the day he got the part, however, when I picked the car up, there was no apology, no explanation about the repair or reason for premature failure of the component, just paperwork shoved under my nose for a signature and handed the key. After 5 weeks of sitting outside in their yard, the car hadn't even had a wash. All together, a very unpleasant experience. After speaking to other owners, my experience is not isolated.
Westpoint is a great local dealer, l bought my Mercedes 200B here and have been completely happy with it. Best car l have ever owned. The staff are lovely, the service area has excellent mechanic's and the office staff are friendly and helpful. Highly recommended!
Called in 8.30am for a mechanical problem told no service manager in yet can he call you surprise no call to me was made me at all disappointed.
Got a great deal and a great vehicle best ever
Big thank you to Charlie, who was excellent in assisting us with the purchase of our new car. Very kind & helpful, an all round great bloke. Also thank you to Jackie for assisting us with the finance, she was fantastic at keeping us updated throughout the whole process.
Came to Westpoint Motor to look around for a first car for myself. Once I got there and had a look around I found something I was interested in so I went and spoke to Charlie. He was awesome, very friendly and very easy to talk to. Buying my first car I was a little worried about it all but Charlie took all my worries away and made the deal as easy as could be, as well as keeping me informed along the way. Thanks again Charlie for your great work, really appreacited!
Bought a car The roadworthy was dodgy.Wiper blade broken .taillight not working .brake light not working .front running lights not even plugged in .rear fog light not connected.handbrake pulls up all the way and does not brake the car .Only supplied one key and remote told me to go get one at a locksmith at my expense.,after 3 weeks the front number plate they fitted new lost one bolt and was hanging down .wheel alignment pulling to one side .after 4.5 months the oil pump packed up and turbo blew .That's 1.5 months after 3 month warranty.tried to get hold of parts Dept .no one ever able to take my call .promises to call me back never happened.Dont waste your time with this dodgy place go somewhere else .
Friendly staff and super helpful.
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