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Reviews, get directions and contact details for Westpac

Address: Whanganui, 4500, New Zealand
State: Manawatu-Wanganui
City: Whanganui
Zip Code: 4500



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Reviews
Not the best bank around. It has a negative vibe, the staff look bored or unhappy. Not all Westpac branches are like this. Assume it has something to do with the manager who came out and tried 'to help' with the queue. Not very helpful and borderline rude. Won't be rushing back!
I have been with Westpac many years and enjoyed with the good service. But today I was so disappointed with a rude behaviour of the Indian lady at the counter.
Had a great experience in here recently. Was helped to set up a bank account after arriving in NZ. Very friendly and helpful staff member who went above and beyond to help me out and who understood me. She was genuinely happy to help me and so kind. I appreciate the time and care this staff member took with me when I was in the branch.
Banking here for years, but customer service 2/10. Very disappointed
I liked that they had chairs to sit on, just one at each aisle, but definitely helpful
Westpac Wanganui today:- Was informed there is a 40 minute wait to enter my bank to discuss my accounts. I have no intention standing outside my bank for 40 minutes so the next communication will be a request to transfer my funds to another bank
Tried to join but they're too slow and useless. Can't go into a branch without all sorts of delays, can't apply online without seeing someone at a branch, can't speak to a human on the phone. Giving up and going somewhere else now. Useless.
This has got to be the worst bank in NZ because they are barely open and then while they are open their atms are down for maintenance half of the time. It takes about an hour to say cash a cheque and thats not even counting how long you have to wait in line. Its honestly a joke of a bank.
Absolutely usless....I called the branch to get the recorded message of leave a message we will call back.... Still waiting..
friendly staff....but the ques are way too long.
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