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Reviews, get directions and contact details for Kiwibank

Address: 100 Taupo Quay, Whanganui, 4500, New Zealand
State: Manawatu-Wanganui
City: Whanganui
Zip Code: 4500


Opening Hours

Monday: 8:30 AM – 8:00 PM
Tuesday: 8:30 AM – 8:00 PM
Wednesday: 8:30 AM – 8:00 PM
Thursday: 8:30 AM – 8:00 PM
Friday: 8:30 AM – 8:00 PM
Saturday: 8:30 AM – 8:00 PM
Sunday: 8:30 AM – 8:00 PM


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Reviews
Service doesn't exist and tried to give them our business but all got to hard. They don't have service standards and management don't care . Looks like have to go to another bank to get some service.
Kiwi bank is pathetic, call times are inaccurate,, automated call answering is a joke, certainly doing there best to drive customers away. Reduced banking hours 10am to 2 pm, doesn't serve the needs of the customer. For a New Zealand owned bank, doing its pathetic best to be like the overseas banks where the customers dont matter. Westpac is a great example.
Had to drive to wanganui kiwibank to do a simple banking task that our one and only local branch was incapable of doing. After finally locating the branch frid afternoon it was closed due to some computer hitch..... really kiwibank! Get your act together!
Hi. I go here for Western Union the first experience was stressful explains different rules for each teller. Even more professional was the teller as I walked away raised her voice in front of other customers. Adding to the stereotype that Whanganui is an inbred, societal failure
I don't see how this place can be titled as a BANK open 4 hours in the middle of the day, its pathetic.
Terrible service, had to que for half an hour. Don't get passport photos taken there as the lighting is bad and doesn't meet the passport requirements and further more the post office will refuse to refund it unless you have your receipt and a copy of the photos even if you took the photo yesterday and they didn't give you a receipt.
Ya'll need to change your hours online if you're going to close at 2pm everyday. Useless.
This NZ Post & Kiwibank should close if they don't care to train their staff in the basics of good customer service. What a soulless hole.
We had a query going back years. Staff were approachable and friendly. Very Efficient and solved problem.
Nice friendly staff who help me set up my credit card and accounts
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