West End Discount Drug Store

Reviews, get directions and contact details for West End Discount Drug Store

Address: The Markets West End, 10/69-79 Boundary St, South Brisbane QLD 4101, Australia

Phone: (07) 3844 0011

Website

State: Queensland

City: South Brisbane

Zip Code: 4101

Opening Hours

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: 9:00 AM – 6:00 PM

Update Info

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Reviews

Was feeling unwell because of medication for a private issue and asked the pharmacist for advice or if there was anything I could take to help ease the side effects. Pharmacists told me its not her problem. Kept telling me its not her problem and refused to advise me of any bulk billing doctors close by. This was done in front of other staff and customers in the store, I was highly embarrassed and left crying.

 7 years ago (29-03-2018)

The service from this Chemist is continuously disappointing. I try to avoid the place at all costs.  The owner is rude, arrogant and lacks empathy. His staff also behave in this manner. Please avoid this place. Service from any other chemist in Brisbane is better.

 7 years ago (25-03-2018)

I went in today to get my hormone script refilled. Huge mistake! the female dispenser spoke to me like I was a piece of garbage, with a look of disgust on her face. Excuse me? i was getting a script filled from what I would have hoped was a professional clinical environment. Wrong! I have never been so shocked in my life. And to make matters worse, I heard her discussing me in a DISRESPECTFUL MANNER to the male dispenser while i waited. (Altho i cant bee 100% certain). IN either case, her treatment was Filthy disgusting and utterly unacceptable  - in keeping with other reviews. 

If you are a member of the LGBTI community? AVOID THEM !!!! they are clearly right ring conservative business owners operating in the wrong location. And Ive never been made to feel more humiliated in my life. These people are a disgrace!

 8 years ago (06-11-2017)

I came in last Friday for a very private reason and the clerk who served me was rather abrupt and unprofessional with me. Instead of taking me to a private counselling window or table, she proceeded to ask me very personal questions with several customers and staff members within earshot. The whole experience made me very uncomfortable and I ended up paying more than double the price of what I had later found the item to cost at other pharmacies in the area. The pharmacist was friendlier with me but didn't speak to me at a private counter, I had to stand in the middle of the store to receive my counselling which is highly unprofessional. I wouldn't come back to this store after the experience I had. I have found other Discount Drug Stores to be a much better experience and I feel as though this West End store has some serious improvements to make with their customer service skills. Please take into consideration that your customers want to be treated nicely when buying something that may make them uncomfortable or nervous. Hopefully DDS West End can learn from this and improve in the future.

 8 years ago (16-05-2017)

Excellent. All the staff are friendly, helpful and think nothing of going out of their way to find a way of making sure your needs are met.

 8 years ago (28-09-2017)

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West End Discount Drug Store

Reviews, get directions and contact details for West End Discount Drug Store

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