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Werribee Plaza Medical Centre

  1. Werribee
  2. Werribee South Health
  3. Werribee South Doctor

Reviews, get directions and contact details for Werribee Plaza Medical Centre

Werribee Plaza Medical Centre
"Resolve Medical Centre Werribee is a General Family Practice servicing all patients from Werribee, Tarneit, Hoppers Crossing, Point Cook, Wyndham Vale and surrounds.Resolve Medical Werribee are your local Family General Practice, specialising in all General Health, Women's Health, Men's health, weight loss, skin cancer checks, minor emergencies, travel and childhood vaccinations and many more areas. Walk ins, phone appointments or online appointments are all welcome.We take your health very seriously and pride ourselves on our commitment to our patients care."
Address: Shop MM01 Cnr Derrimut & Heaths Rds, Werribee VIC 3030, Australia
Phone: (03) 8560 0220
State: Victoria
City: Werribee
Zip Code: 3030


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews
I have been coming to this practice for over three years now & have found the reception staff fantastic, the nurses & doctors are all very professional but I would like to give a special mention to my doctor Dr Zameer who has always been exceptional especially during recent times when I had complications after surgery, his professionalism & compassion made a very difficult time much easier for me to get through. Thanks to everyone who has helped me at Resolve.
If you’ve had COVID and are negative with no symptoms, they WILL NOT see you in person until 4 weeks post negative. This policy isn’t written anywhere, and they won’t tell you until you come into the clinic for your appointment. I received extremely poor communication from the clinic about this. I had checked in for my appointment and wasn’t told it was telehealth. While waiting, I was yelled at by the receptionist when I didn’t answer my phone. She also loudly had to tell the full waiting room why Dr Aine couldn’t see me. Save yourself the embarrassment and go to another clinic, who’ll actually see you in person and won’t brush off your complaints. Dr Aine made me feel extremely invalidated during this fall as well, which lasted a whole 1-2 minutes. I felt rushed and overwhelmed, so I don’t plan on returning to this clinic
Peoples reviews of this place are so wrong! Every time I come here I have nothing but nice staff and helpful GP’s. I bet all those leaving rude reviews are self entitled patients who demand the service is either their way or the Highway. I’ve witnessed what these poor receptionists have to deal with day in, day out and think they do a fabulous job! I certainly wouldn’t want their job with the way the public carry on at them. Well done to them all.
Do not see Dr asif Mahmud. In the middle of our appointment he literally told me that my time is up and I need to leave when he wasn’t finished diagnosing me. So rude and unlocal like. Took a day off to see the doctor and now I need to take another day off to have my self diagnosed. He said he needs to see the next patient when I was the only one there as I was leaving and as I am writing this no one has still walked into the medical centre and it’s been 15 minutes since walking out. Do not go to this clinic it’s my second time having an issue. Clearly some places don’t deserve a second chance especially in the health sector.
Took me atleast 6 tries to get through just to book an appointment over the phone. Once spoken with, receptionist was rude straight from the start. Visited in person and the same receptionist I spoke with over the phone didn't acknowledge me until 10 mins later. Doctors seem to google information when in consultation and seem to rush. Will happily refer you to another practitioner if they are unsure or just want you out the door quicker.
Amazing and friendly receptionists! I absolutely love the customer service they provide and are always willing to help. Could not recommend a better clinic for all health inquiries.
Ripping people off. Charging for more than 20 minutes consult where patient was not even in the consult room for 5 minutes. I advise people to check their Medicare claims done by this clinic. I will report this clinic and the doctor to Medicare. It was absolutely unprofessional.
Nurse Steph is amazing. She is very professional, caring, knowledgeable, compassionate and with a great sense of humor. So as Dr. Ainee. Highly recommend.
Lady on the reception Sue is not welcoming and very rude. Won’t come to the clinic again
Have been taking my family to this doctors for years and wont change anytime soon! Reception are always so helpful and friendly. Dr. Mohsin, Tahir and Zameer are best to see.
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