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Reviews, get directions and contact details for Waves Fitness & Aquatic Centre

Waves Fitness & Aquatic Centre
Address: 44 Mileham Ave, Baulkham Hills NSW 2153, Australia
Phone: (02) 9639 6133
State: New South Wales
City: Baulkham Hills
Zip Code: 2153


Opening Hours

Monday: 5:30 AM – 9:00 PM
Tuesday: 5:30 AM – 9:00 PM
Wednesday: 5:30 AM – 9:00 PM
Thursday: 5:30 AM – 9:00 PM
Friday: 5:30 AM – 9:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: 7:00 AM – 7:00 PM


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Reviews
Nothing spl about swimming pool.Canteen staff was arrogant enough than expected.Snacks items were limited.Not so bad.Good enough to spend couple of hrs.One deep pool should have been there in the covered area.
A clean and quiet pool. There are different pools with different depths. You can find what suits you. It is nice to have different alternative pools, especially for those who are new to swimming. There is a lifeguard at every pool.
This sprawling aquatic complex has all the bells and whistles: multiple pools, spa, sauna, gym, cafe, splash play for kids, plentiful free parking and more. And rules, so many rules… you can’t even walk to the counter to pay for entry, you have to wait at a sign to be “called”. Adult entry is $8.20 and over $13 if you want to use the spa and sauna as well. Staff serve very slowly, so expect to wait.nnBut despite or perhaps because of? it’s feature-packed design, it’s a curiously soulless and sterile place, that we just didn’t warm to. Maybe it was seeing a lap swimmer rudely take over the two measly “splash and play” lanes when both outdoor pools were nearly totally devoted to people like him. When queried, not by the staff mind you, he said he was “splashing and playing just in a straight line”. I think it’s just the level of entitlement that ruins this one. We wouldn’t return, but if you had kids, they’d love it.
From experience, I would Not be returning to this facility at all. The pool water is over chlorinated probably because the whole thing is poorly maintained. The pool floor tiles are rough/broken and have left my kids with bleeding feet on multiple occasions. General areas don't seem very clean.nBuyer beware when using this facility for swim lessons or as a fitness centre. Their policies are not consumer friendly. For example they don't offer any make up lessons and schedule adjustments are nearly impossible. They charge fees and take payments without providing services. Customer service is terrible, no one is available to speak in person or on the phone. The only communication is through email and the reply is usually next day, so not suited for any emergency situation and apparently they don't do exceptions.
Amazing place. Even with the water playground closed, my toddler and I were blown away by how great the facilities are. It even had three life guards continually monitoring.nnJust a few things, the changing tables for toddlers are terrible and feel like wool break at any moment they are the flip down type, parking bays are tiny, not enough seating around the pool and what really put me off was one of the front desk ladies was incredibly rude. All the other staff was great.nnI went on a not so busy day thats what one if the staff told me, about 50-70 people but I can see this place getting out of control if it was busy as all lockers were taken and all seats were full.
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