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Watermark Hotel Brisbane

  1. Brisbane
  2. Brisbane Hotels

Reviews, get directions and contact details for Watermark Hotel Brisbane

Watermark Hotel Brisbane

About

4 star boutique city hotel in Spring Hill, Brisbane

Story

Watermark Hotel Brisbane is a relaxing 4 star boutique hotel just a 10 minute stroll to the Brisbane CBD and opposite Roma Street Parkland.

Guests can enjoy a range of facilities including 24 hour reception, 551 Restaurant & Bar, in-room dining, business centre, laundry, meeting facilities, outdoor swimming pool, concierge service and secure hotel under cover car parking.

Address: 551 Wickham Tce , Brisbane 4000, QLD, AU
Phone: (07) 3058 9333
moc.tve@enabsirbletohkrapeht_snoitavreser
State: QLD
City: Brisbane
Zip Code: 4000


Opening Hours

Monday: 06:30-09:30
Monday: 12:00-14:30
Monday: 17:30-21:30
Tuesday: 06:30-09:30
Tuesday: 12:00-14:30
Tuesday: 17:30-21:30
Wednesday: 06:30-09:30

Update Info

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Reviews
Such a fun hotel! I loved the colorful and trendy designs. Rooms were very comfortable and beds were so cozy. The pool area is also really nice and shaded. Best of all, the concierge helped us get same-day tickets to Hamilton! Wow, above and beyond!
Great hotel and good location. Rooms are large and good facilities. Rates are a little high considering other 5 star hotels in the area. I personally would not recommend the buffet breakfast, range it good but they are slow to bring out new food when items run out and the last 3 times i have visited its been cold. Pool is nice but not much seating and gets very busy.
We love staying at the W when we come to Brisbane. The rooms are spacious and the beds comfortable. Always a pleasure waking up to views of the river, Southbank and the wheel. Location is perfect. Room service is excellent with staff being friendly and the food delicious. The soundproofing is second to none. The hotel was full and not a peep could be heard.The check in and out service has vastly improved since our last stay, however the housekeeping has been an ongoing issue on each stay. The fridge has not been restocked and toiletries not being replenished and carpets not cleaned to 5 star standard. The halls and lifts unfortunately look unclean.
Great location, well styled and generously sized rooms. Unfortunately our room was not clean, with plastic rubbish found beside the bed and two very large chunks of black hair in the shower. The hotel provided a written apology after the event but nothing else. At other similar hotels a discount would have been offered or room service complemented. While an apology is always appropriate and welcomed, it doesn't do anything to compensate for something that shouldn't occur at a five star hotel. Service is a differentiating factor at this price point and on this occasion it didn't compare well with other similar hotels.
One of the best Marriott hotels so far, I feel welcomed every time I stay with W Brisbane as a Platinum member. The breakfast was beautifully crafted with a range of continental options. The room was clean, bright and comfortable, I feel settled when I rest in the hotel room. The staff were sooo lovely, helpful and smart, feel like they can read your mind and deliver exactly what you were thinking.
I had the most amazing experience at the W Hotel. The staff were amazing and truly went the extra mile. I have to mention the most phenomenal part - the Away Spa. Firstly, Steve was there to greet me and he was so warm and lovely. He gave me a tour the facilities and the spas looked so amazing. My therapist was Liza and she is a miracle worker. From our first encounter, she instantly made me feel zen and relaxed. She was so caring and made me feel so well taken care of. Her professionalism was incredible. I’ve had massages at other prestigious hotels/day spas, but nothing compares to the treatment that Liza gave me. The venue itself was so stunning, the massage bed was heated and I had the most incredible view from the massage room. Liza made me a beautiful herbal tea after my massage, and I got to enjoy it while resting on a gorgeous inclined day bed, overlooking the Brisbane river. It was stunning. Steve then showed me to the spa, and brought me over a beautiful glass of bubbly. Unfortunately, I made the mistake of looking at my phone and my son’s daycare had called me to let me know he was throwing a temperature and to come collect him asap. I had a sip of my champagne and a very quick dip in the magnesium spa, but I then had to rush off my son is absolutely fine now and is full of beans. It was a shame, because I could have spent all day using those beautiful facilities. I have been daydreaming of that magnesium spa ever since leaving!!! Overall, it was a beautiful experience and I will certainly be recommending the Away Spa to all of my friends and family.
Excellent customer service! Cannot speak highly enough of the staff that went above and beyond to make our stay special. The rooms are exceptional and the hotel is worthy of 5 stars! Thank you for making our stay something to remember. We will definitely be staying there again in the future.Rooms: 5/5
My husband and I really enjoyed our recent stay. So refreshing to experience a luxury hotel with a difference. We loved the quirky attention to detail and Chloe our host was a breath of fresh air.Rooms: 5/5
At the start of the year, I had a staycation here with my partner and puppy - we had a blast! I love how the property is dog friendly. In the room we were given a dog bed, bowls and some treats for my pup. Also loved how there was a dog room service menu! I do however wish that there was a designated place outside to take my dog to toilet with grass/fake grass as this would make the stay even better!
W Brisbane has restored my faith in hotels and service in Brisbane after a run of disappointing experiences. We had the pleasure of booking suite on high floor for 3 nights this week. Words can’t express how much my family and I enjoyed the experience. The quality of our room, styling comfort was definitely 5 star. All staff were amazing from reception, f&b, concierge and housekeeping. Loved the pool, bars and restaurant - all meals exceeded our exceptions from room service breakfast/dinner, bar menus and dinner in the restaurant. While the hotel is a little more expensive in comparison to other properties - you definitely get what you pay for - which is an upgraded facilities and hospitality. The only disappointment was having to leave. We can’t wait to return to the WBrisbane!
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