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VideoEzy Mildura

  1. Mildura
  2. Mildura Electronics Store

Reviews, get directions and contact details for VideoEzy Mildura

Address: 15th Street, Unit 810, Mildura VIC 3500, Australia
Phone: (03) 5021 0188
State: Victoria
City: Mildura
Zip Code: 3500


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: Closed
Sunday: 9:00 AM – 9:00 PM

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Reviews
If I could rate zero stars, that's what this business deserves. They are thieves. I visited this store to hire a DVD for my kids whilst holidaying in Mildura. After making my selection, I took the wrong disc cover to the counter by mistake. The female employee sarcastically said, "are you going to buy that or hire it?" After sorting that small mistake out, she advised me I needed to be a member, so since I don't live in Mildura, I was required to become a temporary member for the week and also pay a $50 refundable deposit. I should have left the store empty handed at that stage. So I paid the hire cost and filled out my details on the form and handed over the $50 deposit. I was given a membership card and a duplicate piece of paper with the membership details on it. Since it was an overnight hire, I returned the DVD the next day. When I asked for my $50 deposit back, they advised me I needed to close the temporary membership before they could give it back. So, I said let's close it. I gave them back the plastic membership card, but didn't have the duplicate piece of paper with me, so they said they are only going to give me back $45. I argued this saying that is just a piece of paper. They had the DVD back and the plastic card, so keeping my $5 simply because of the duplicate form that would probably just get thrown in the bin anyway, I couldn't win, so I took my $45 and left. A couple of days later, I was heading back in the vicinity of the Video Ezy store, so I took the piece of paper with me to trade it for my $5 back. They said the account has been closed now so you can't have it back. Obviously I argued about it, they told me to leave the store. I just wanted to hire a single DVD for one night and they obviously know their trading days are limited, so they're trying to rip every dollar they can from people. The thing I can't understand is that they made it so hard and such a complicated process that all I can recommend is don't bother hiring anymore.... Download it.
Closing Down SaleEverything goes started a few days ago. Will not be open for others to rent from here on end unless bought out. All current information is that No one will be reopening another video/dvd rental in Mildura.
Friendly staff snd good range to borrow from.
Very welcoming and friendly staff.
Great service as always guy's!!!
Happy and Helpful Staff
Great experience and advice
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